Published by Waze on Oct 31, 2024

Report an issue with Waze Navigation & Live Traffic.
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Why should I report an Issue with Waze Navigation & Live Traffic?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Waze to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Waze Navigation & Live Traffic

1. Drivers safely and confidently reach their everyday destinations thanks to Waze map’s GPS navigation, live traffic updates, real-time safety alerts (including roadworks, accidents, crashes, police, potholes and more), and accurate ETAs.

2. Waze is a live map that harnesses the local knowledge of tens of millions of drivers around the world.

3. Know what's ahead on the road with the help from other drivers.

4. You can manage your in-app Waze privacy settings at any time.

Waze Navigation & Live Traffic Customer Insights

1. Also, my car doesn't show navigation information through Android Auto on it's customizable screen which seems to use a specific notification channel from Waze.While I have really enjoyed Waze in the past, the recent update has really made any interactive features basically unusable and a hazardous distraction.

2. I also wish the report menu could be customized to show favorites or most recently used instead of going through multiple pages of options while driving.Android Auto changes were made over 2 months ago.

3. It's been months.The worst part about this app isn't the ads blocking your route at crucial turns and intersections, it's the fact you still have to go back to Google maps anytime you want to search a location to find a route that isn't starting from your current location.

4. Now I have to search for where I'm going or first find the plan a drive option, then it brings up routes, then it asks if I want to drive, then I finally get the directions.

5. It makes it impossible to view traffic and plan for any sort of obstacles on potential routes.The new Android Auto layout is ridiculous.

6. As of now, you can schedule a drive and must engage the drive in the app before you connect to Android Auto.

7. If you don't, you'll have to type the location in as you're scheduled drive doesn't show up in the list.

8. And more buttons were added to clutter the screen.Decent app that gets worse with each update.

9. If you stop for gas or have to turn off the vehicle, it cancels the drive and you have to engage it again once powered back up.

10. Even worse, if you leave it there for a short time, it resets itself to the search icon.

11. At least at a little calendar to the app!!!The recent upgrade has made the pre-recorded voices unusable, though you can still see them in your account.

Steps to Troubleshoot & Fix Waze Navigation & Live Traffic Issues

1. Fix Waze Navigation & Live Traffic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Waze Navigation & Live Traffic: Restarting the app will resolve most errors.
  2. Update the Waze Navigation & Live Traffic App. Here is how:
    1. On Android goto PlayStore » Search for "Waze Navigation & Live Traffic" » Open Waze Navigation & Live Traffic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Waze Navigation & Live Traffic » click "UPDATE".
  3. Clear Waze Navigation & Live Traffic app cache: Clearing cached data will force your app to retrieve the latest data directly from Waze Navigation & Live Traffic servers.
    1. On Android, goto Settings » Apps » Select "Waze Navigation & Live Traffic" » click Storage » click "Clear Cache".
  4. Check Waze Navigation & Live Traffic app permissions. If any of these permissions required to use your device's features are disenabled, Waze Navigation & Live Traffic might not work.
  5. Uninstall and reinstall Waze Navigation & Live Traffic. If nothing else has worked, completely uninstall Waze Navigation & Live Traffic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Waze Navigation & Live Traffic not working


2. Fix Waze Navigation & Live Traffic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Waze Navigation & Live Traffic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Waze Navigation & Live Traffic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Waze Navigation & Live Traffic may not be able to connect to the Internet when running in the background.

Reported Issues

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