Contact Depot Customer Service

Why should I report an Issue with Depot: Chicago CTA and Divvy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tamer Barsbay to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Depot is a powerful tracker for the buses and trains of the Chicago Transit Authority (CTA). - In the mood to bike instead?

2. Photo/Media/Files - The app stores certain CTA data locally on your device so that it does not have to use the internet every time it needs to access that data.

3. All transit data comes directly from the Chicago Transit Authority.

4. Depot Chicago is easy to use, features a sleek design, and does not have any ads.

5. Location - The app uses your location to show you nearby CTA bus stops and train stations.

6. This saves you time and data usage.

1. also some bus tracking is wrong.Downloaded specifically for the widgets which don't keep updatedLet's me know when to expect the bus that is what mattersI love this appRuined by persistent ghost train issues.

2. Also, some stops are missing completely, like the westbound 77 stop at Belmont and Sheffield.I've been using Depot for a few years now, and it's still hands-down the best app for people who know where they're going but just want arrival times.

3. App is now pretty much useless.Love the app, but lately it's not showing arrival times for buses, just saying no buses in next 30 minutes, when there are some coming which show on the map view.

4. Edit: the widgets stop working all the time, which requires rebuilding each widget to fix.

5. I'm only rating this 4 stars now because it seems Android 7's notification system now kills the notification entirely after a couple minutes.

6. You will miss the bus if you depend on this app.Love the desktop widgets.

7. I've built a set of widgets on the home screen that can let me decide what route home will be best at a glance.

8. The ongoing notification is OK, but it's not quick to launch say from a widget.

9. The CTA time tables this app uses are out of date, inaccurate, and unusable.

10. Bummer, its so close.was very helpful, but it still does not find divvy bike info.

11. Thought I was safe as long as a train showed on the map but not true.

1. Fix Depot Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Depot: Restarting the app will resolve most errors.
2. Update the Depot App. Here is how:
   1. On Android goto PlayStore » Search for "Depot" » Open Depot: Chicago CTA and Divvy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Depot » click "UPDATE".
3. Clear Depot: Chicago CTA and Divvy app cache: Clearing cached data will force your app to retrieve the latest data directly from Depot servers.
   1. On Android, goto Settings » Apps » Select "Depot: Chicago CTA and Divvy" » click Storage » click "Clear Cache".
4. Check Depot app permissions. If any of these permissions required to use your device's features are disenabled, Depot might not work.
5. Uninstall and reinstall Depot. If nothing else has worked, completely uninstall Depot then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Depot not working

2. Fix Depot Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Depot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Depot not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Depot may not be able to connect to the Internet when running in the background.