Contact Yandex Fuel Customer Service

Why should I report an Issue with Yandex Fuel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yandex Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now the application works on the Neftmagistral, Shell, Tatneft, ESA, PTK, Raduga, TRASSA and other small networks across Russia.

2. Gas stations where you can pay for fuel in the application are indicated by green dots.

3. Then select the type of fuel, how much you want to refuel and the payment method.

4. In the Yandex Fuel application, you can pay for fuel without leaving your car.

5. Click "Pay" - the fuel will flow, and when the refueling runs out, you can leave.

6. When you arrive at such a gas station, select the column number in the card.

7. This is convenient - no need to queue at the checkout or get out of the car in bad weather.

8. If something goes wrong, a message appears on the screen about what needs to be done.

1. Please make sure you trust this app before proceeding.Useful app, avoids contact with people during pandemicWorks only in Russia!Waste of phone's memoryВыдает рекламу о скидке 4рубля за литр при оплате сбп, а по факту скидка не предоставляется.

2. If it outside the big city, quality decreased proportional in km distance and current service staff.It says you can use google pay, but you can't... Only unless you add your card manually? Why? That's the whole point of using Google pay! Never using this app again.As usual stupid app from yandex.

3. Не пользуйтесь этим ужасным сервисомНе работает определение локацииСервисный сбор добавили, а качество ухудшили.

4. Before using i must register and enter tons of personal data.

5. I don't want to register, idiots.Невозможно оплатить Google pay.

6. Надо обязательно включать местоположение(шпионаж?), а то без него не заправится.

7. А после ещё предложит оплатить чаевые заправщику, которого нет.

8. Useful on most medium gas stations, expensive not present.

9. Ужасное приложение, можно сказать мошенники.

10. If no internet around it doesn't work.

11. Слетает бонусная карта.

1. Fix Yandex Fuel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yandex Fuel: Restarting the app will resolve most errors.
2. Update the Yandex Fuel App. Here is how:
   1. On Android goto PlayStore » Search for "Yandex Fuel" » Open Yandex Fuel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yandex Fuel » click "UPDATE".
3. Clear Yandex Fuel app cache: Clearing cached data will force your app to retrieve the latest data directly from Yandex Fuel servers.
   1. On Android, goto Settings » Apps » Select "Yandex Fuel" » click Storage » click "Clear Cache".
4. Check Yandex Fuel app permissions. If any of these permissions required to use your device's features are disenabled, Yandex Fuel might not work.
5. Uninstall and reinstall Yandex Fuel. If nothing else has worked, completely uninstall Yandex Fuel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yandex Fuel not working

2. Fix Yandex Fuel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yandex Fuel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yandex Fuel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yandex Fuel may not be able to connect to the Internet when running in the background.