Published by Yandex Apps on Nov 21, 2024

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Why should I report an Issue with Yandex Pro (Taximeter)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yandex Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Yandex Pro (Taximeter)

1. Yandex Pro (Taximeter) distributes orders so that you spend the least time running empty and the most time earning.

2. Yandex Pro (Taximeter) will direct to where you can make the most money and send you orders.

3. Yandex Pro (Taximeter) will show you how much you’re making on an order, how much money is in your account, and how much you’ve earned on a given day.

4. Yandex Pro (Taximeter) lets you work every day or make some side money in the evening.

5. Yandex Pro (Taximeter) displays a map that highlights the places with the highest demand.

6. Find clients and get them to their destination quickly thanks to Yandex. Navigator.

7. High demand means higher rates, so orders originating from those places pay more.

8. No need to search for clients — you automatically get orders from the clients closest to you.

9. You drive the car, the app gets the orders.

10. Go through a few formalities with a taxi company and start working.

11. See where the most orders are.

Yandex Pro (Taximeter) Customer Insights

1. And also service provides no support in any conflict and payment refusal wich could occur between you and your passengers.я ездил к клиентам и ждал ему более 5 минут, потом отвезил ему но не до конца потому что бензин закончил, я закончил поездку на том месте, где кончился бензин и исходя из этого рассчитывался тариф, но Яндекс отменили оплату I went to the clients and waited for him for more than 5 minutes, then I drove him but not to the end because I ran out of gas, I ended the trip at the place where the gas ran out and based on this the tariff was calculated, but Yandex canceled the paymentplease work on the app.

2. (there are only 2 people who support for all the courriers, the same 2 names appear in all courrier's app... I have sent a message to the support since 10 days, and yet no answer..Worst support system ever As a delivery driver I try to contact support in emergency situation but they respond the next day ...Developers did everything so company would pay you as little as possible! App freezes or crashes or gives error as soon as you about to go on planned slot or deliver to a client or pick up order.

3. You spend your time and fuel to a location, call the clients and he tells you you are rather at a wrong location.It's a good app though but I have three suggestions I need you to look at to entice drivers onto the platform, because the more cars available the higher the patronage and the more drivers the less pick-up time.

4. Sometimes when you are going to pick the passenger, nearly to the place or the point of destination, he or she sometimes cancel the trip.He or she has wasted your fuel without payment.So my suggestion is that, kindly find a way to charge those people.Then also the price of some distances are very cheap.

5. always difficult to start a trip... takes forever for a trip to start..and that inconveniences the driver..so sometimes we move the car and keep pressing the touch buttom for the trip to start.

6. please work seriously on the app... perfect navigation system but the response generally is slow..The fact is, the team of Yandex are doing well.

7. You can move for ten kilometres and receive 10 Ghana cedis.Pls rise up a bit.Bad rounds aheadGreat app but it's really frustrating when orders come and the app sends you to a completely different location from where the rider actually is.

8. the support section for the courriers in Yandex pro in Armenia is useless.

9. Do not work with them.Extremely driver unfriendly service - their only goal is to suck off all the money they can from you.

10. Rating system is absolutely unfair, and there no way you could protect yourself from inadequate clients ratings.

11. Technical support solves nothing, except total trivia.

Steps to Troubleshoot & Fix Yandex Pro (Taximeter) Issues

1. Fix Yandex Pro (Taximeter) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yandex Pro (Taximeter): Restarting the app will resolve most errors.
  2. Update the Yandex Pro (Taximeter) App. Here is how:
    1. On Android goto PlayStore » Search for "Yandex Pro (Taximeter)" » Open Yandex Pro (Taximeter) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yandex Pro (Taximeter) » click "UPDATE".
  3. Clear Yandex Pro (Taximeter) app cache: Clearing cached data will force your app to retrieve the latest data directly from Yandex Pro (Taximeter) servers.
    1. On Android, goto Settings » Apps » Select "Yandex Pro (Taximeter)" » click Storage » click "Clear Cache".
  4. Check Yandex Pro (Taximeter) app permissions. If any of these permissions required to use your device's features are disenabled, Yandex Pro (Taximeter) might not work.
  5. Uninstall and reinstall Yandex Pro (Taximeter). If nothing else has worked, completely uninstall Yandex Pro (Taximeter) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yandex Pro (Taximeter) not working


2. Fix Yandex Pro (Taximeter) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yandex Pro (Taximeter) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yandex Pro (Taximeter) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yandex Pro (Taximeter) may not be able to connect to the Internet when running in the background.

Reported Issues