Contact Ovulation Tracker App Customer Service

Why should I report an Issue with Ovulation Tracker App - Premom?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of premom.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. However, the option to manually take a picture of your strip will more often than not result in blurred pictures that then leads to the app reading the result as consistently "low" despite the test line progressively becoming darker and darker with each day.

2. A couple of things I don't like is it doesn't support lower temperatures entered (Ava bracelet skin temperature), they sometimes don't appear correctly in the chart, displaying a slightly higher temp as a drop and slightly lower as an increase.

3. However, the constant and aggressive pressure to upgrade membership to their paid level ("find out more" in the app is code for "pay a bunch of money to get access to additional crumbs of information"), and the ever-changing nature of what you have access to with the various membership (or unpaid) levels, is really annoying.

4. I don't know why they changed the scanning feature to this moving line thing but it's always taking blurry pictures.....also they removed a lot of the free features and make you upgrade to a paid subscription if you want them.

5. One issue (missing icons in chart) is gone, and the lower temp issue is a matter of them supporting lower (skin) temperature logging sometime in the future.

6. Every time I open it, I have to force quit in my system settings to turn it off.Update: I received great customer service for the issues I had.

7. It's a pretty good app, it interprets the data you enter, including temperature, and pinpoints your ovulation real-time based on that and even corrects itself if it was wrong before.

8. The cycle analysis feature requires a PREMIUM PLAN, so as if the over-priced test strips aren't bad enough, now you have to pay the company even more to use its full functions.

9. It was also a big turn off to be forced to give an ovulation app access to my location, identitifiers, and data tracking in order to use it.

10. I wish it had some filters on the camera to invert the color to see the contrast better for a light line hcg test.

11. It likes to crash frequently, or not even load in the first place (which is not good when you are working with time-sensitive tests) and drains my phone battery even when closed.

1. Fix Ovulation Tracker App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ovulation Tracker App: Restarting the app will resolve most errors.
2. Update the Ovulation Tracker App App. Here is how:
   1. On Android goto PlayStore » Search for "Ovulation Tracker App" » Open Ovulation Tracker App - Premom » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ovulation Tracker App » click "UPDATE".
3. Clear Ovulation Tracker App - Premom app cache: Clearing cached data will force your app to retrieve the latest data directly from Ovulation Tracker App servers.
   1. On Android, goto Settings » Apps » Select "Ovulation Tracker App - Premom" » click Storage » click "Clear Cache".
4. Check Ovulation Tracker App app permissions. If any of these permissions required to use your device's features are disenabled, Ovulation Tracker App might not work.
5. Uninstall and reinstall Ovulation Tracker App. If nothing else has worked, completely uninstall Ovulation Tracker App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ovulation Tracker App not working

2. Fix Ovulation Tracker App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ovulation Tracker App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ovulation Tracker App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ovulation Tracker App may not be able to connect to the Internet when running in the background.