Contact Lunar Customer Service

Why should I report an Issue with Lunar - Period Tracker & Ovulation Calendar?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Team of Vitaltek Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The other issue I have is that it wont let me delete a period, I had logged one for the first week of the month and now it is not allowing me to delete the one it automatically logged for this week, which doesnt make sense being that my cycle is set to 30 days and its logging a period 10 days after the last.The layout seems nice and it looks like it has some great features, but I just had a baby recently and this app won't let me go back to last year when I had my LMP.

2. Though, I do request trying it.It accurately predicts period start and end time, but they send too many random notifications to my phone.

3. It pops up with an option to skip but when doing that then trying to enter current period dates, it forces me to enter LMP again.

4. Like being able to put that you had sex, and the option of spotting, & there isnt a chat room to talk to fellow ladies about girl problems.

5. The setting to turn off article notifications doesnt work, so I had to turn all of them off.

6. None of the features seem to work without adding that date.Used to be really good, but there have been a lot of ads recently that make it hard to navigate.

7. But that one thing is a huge problem for my phone.Don't waste your time.

8. But I've been having a hard time using it lately.

9. Trying to input info requires entering a cerian amount of info before it allows you to save it.

10. The articles are strange and very brief, basically click bait and not worth the read or the ads over take the page.

11. Input data or look at stuff and then have to be bombarded with ads left and right.This is a great app for women, and teenagers.

1. Fix Lunar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lunar: Restarting the app will resolve most errors.
2. Update the Lunar App. Here is how:
   1. On Android goto PlayStore » Search for "Lunar" » Open Lunar - Period Tracker & Ovulation Calendar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lunar » click "UPDATE".
3. Clear Lunar - Period Tracker & Ovulation Calendar app cache: Clearing cached data will force your app to retrieve the latest data directly from Lunar servers.
   1. On Android, goto Settings » Apps » Select "Lunar - Period Tracker & Ovulation Calendar" » click Storage » click "Clear Cache".
4. Check Lunar app permissions. If any of these permissions required to use your device's features are disenabled, Lunar might not work.
5. Uninstall and reinstall Lunar. If nothing else has worked, completely uninstall Lunar then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lunar not working

2. Fix Lunar Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lunar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lunar not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lunar may not be able to connect to the Internet when running in the background.