Contact Find my Phone Customer Service

Why should I report an Issue with Find my Phone - Family Locator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Family Locator Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Doesn't seem to do the job that it's meant for.Full of stupid ads and the link to add family members does not work, rubbish!!Some things need to be a little smoother like adding members from your contactsNever trust this find my phone app kept charging me over and over aftr the $0.99 ... charging me $25 scamNO STARS 😱 I couldn't post without giving it at least 1 star.

2. Keeps saying my child is at home when they are at school, and when they are out and about just comes up with home address.

3. The location doesn't work at all.

4. First day it worked okish.

5. Since then it hasn't worked properly.

6. Had it installed for nearly a week now.

7. Will have to uninstall and look for one that works properly.

8. Terrible.

1. Fix Find my Phone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Find my Phone: Restarting the app will resolve most errors.
2. Update the Find my Phone App. Here is how:
   1. On Android goto PlayStore » Search for "Find my Phone" » Open Find my Phone - Family Locator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Find my Phone » click "UPDATE".
3. Clear Find my Phone - Family Locator app cache: Clearing cached data will force your app to retrieve the latest data directly from Find my Phone servers.
   1. On Android, goto Settings » Apps » Select "Find my Phone - Family Locator" » click Storage » click "Clear Cache".
4. Check Find my Phone app permissions. If any of these permissions required to use your device's features are disenabled, Find my Phone might not work.
5. Uninstall and reinstall Find my Phone. If nothing else has worked, completely uninstall Find my Phone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Find my Phone not working

2. Fix Find my Phone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Find my Phone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Find my Phone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Find my Phone may not be able to connect to the Internet when running in the background.