Contact imoo Watch Phone Customer Service

Why should I report an Issue with imoo Watch Phone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of watch phone to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The APP will also send a message to the parents notifying them to contact the child.   Note: This feature is not available on some models.   Parents can set up and manage the daily schedule of the child through schedule alarms that remind the child to drink water, do homework and other matters by means of regular reminders, customized voice reminders, etc. , enabling the child to gradually develop good time keeping habits.   The watch will only receive messages from contacts in its address list and reject messages from strangers, thereby protecting the child from being affected by unwanted or harassing messages.   The child’s number of steps can be viewed on the watch in order to help the parents record the child’s progress step by step and ensure their healthy growth.   Parents can set the times of the child’s classes.

2. If receiving unknown calls, the APP will receive a notification message, giving the parents a chance to confirm the call.   With the auto answer function activated through the APP, if the parents call the child and there is no answer, the watch will automatically connect after 10 seconds.   When the watch calls the phone, it automatically reports the location of the call to the parents.   Note: This feature is not available on some models.   With the reserve power function activated, when the power level of the watch drops too low, it will automatically enter low power mode, conveniently saving power for the parents to contact the child when required.   Note: This feature is not available on some models.

3. When the child attends school wearing the watch, they will not be distracted from learning by playing with the watch.   Parents can use the APP to manage the contacts on their child’s watch, thereby making sure that their child will not be harassed by unknown calls while also preventing their child from making random calls.   When the unknown call rejection function is activated through the APP, only the contacts in the address list can make calls to the watch, and strangers will be blocked.

4. Parents can make mutual calls between the watch and the mobile phone, accurately locate the children’s position, and send voice message between the app and the watch by setting watch-related functions in the app.   The phone module is installed in the hardware of the watch to allow calls between the phone and the watch, and between watches, thereby making communication and connection between parents and children more convenient.

5. In addition, the watch can be switched freely between regular and privacy mode, making calls more comfortable.   A GPS chip and WiFi module are installed in the hardware of the watch, enabling the APP to show the precise position of the watch whether outdoors or indoors.   Voice messages can be sent between the watch and the APP, realizing a new form of communication between children and parents.

6. In addition, the APP can send SMS text messages to the watch for greater diversity of communication.   If the watch is accidentally immersed in water, the screen will light up to remind the child to stop using it.

7. imoo Watch Phone is a product designed for children and parents.

8. The app can be connected with the watch by wearing the watch on the children’s wrist and its supporting app on the parents’ mobile phone.

1. video calls & MMS is only possible with admins of the watch (parents) even though different permissions were clearly envisioned, the app store is meager & not open for developers and existing apps are missing essential features.

2. The watch is good.Needs to be upgraded to 5G, otherwise a fantastic watch for child safety.Hey, there is no option to choose phone speaker during video call.

3. We really would like to get location history, remove applications from watch display and request watch to call youDrama-free and easy! Easy to set up.

4. Remember, GPS is only as accurate as the signal it can get, it's not the fault of the app or watch if no signal so the GPS location is way out and just based on the cell tower location.

5. The location service shows where the watch is but does not show your location in relation to the watch so if you are searching you do not know which way to go.

6. Sometimes when I update location it doesn't give me movement status or info.Please fixed on Samsung A54, when punsh on notifications bar then not go to application.Needs a bit of work in places, but gets the job done and is pretty intuitive.

7. The hardware rocks but software is abandoned and support sucksMissing features, but everything that is emplemented works accurate.

8. It would be good if I could change the permissions of bound members as admin but this.does not seem possible.

9. Highly recommended for children too young for a phone.Great app and great watch phone.

10. Can you fix it?Fantastic Features, ticking all the boxes for a ring fenced chat group between trusted and binded contacts.

11. Will be better if you can add more capabilities/features e.g: Location History & Discreet Call.

1. Fix imoo Watch Phone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart imoo Watch Phone: Restarting the app will resolve most errors.
2. Update the imoo Watch Phone App. Here is how:
   1. On Android goto PlayStore » Search for "imoo Watch Phone" » Open imoo Watch Phone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for imoo Watch Phone » click "UPDATE".
3. Clear imoo Watch Phone app cache: Clearing cached data will force your app to retrieve the latest data directly from imoo Watch Phone servers.
   1. On Android, goto Settings » Apps » Select "imoo Watch Phone" » click Storage » click "Clear Cache".
4. Check imoo Watch Phone app permissions. If any of these permissions required to use your device's features are disenabled, imoo Watch Phone might not work.
5. Uninstall and reinstall imoo Watch Phone. If nothing else has worked, completely uninstall imoo Watch Phone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing imoo Watch Phone not working

2. Fix imoo Watch Phone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make imoo Watch Phone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to imoo Watch Phone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, imoo Watch Phone may not be able to connect to the Internet when running in the background.