Contact CRED Customer Service

Why should I report an Issue with CRED: UPI, Credit Cards, Bills?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dreamplug Technologies Pvt. Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Trusted by over 14 million+ creditworthy members, CRED rewards you for the payments & good financial decisions you make. ✔️ Pay credit card bills: Check credit information & manage credit cards without downloading multiple credit card apps. ✔️ Online payments: Pay via UPI or credit card when you checkout from brands like Swiggy & Myntra via CRED pay. ✔️ Offline payments: Scan QR codes & pay merchants; activate Tap to Pay for contactless payments. ✔️ Pay anyone: Send money to anyone through CRED, even if the recipient uses BHIM UPI, PhonePe, GPay or any other UPI app other than CRED. ✔️ Transfer money to bank: Send rent or education fees from your credit card. ✔️ UPI Auto Pay: Set up UPI autopay for recurring bills. ✔️ Pay bills: Pay utility bills, credit card bills, DTH bills, mobile recharge, house/office rent, and more.

2. HDFC Bank, SBI, Axis Bank, ICICI Bank, RBL Bank, Kotak Mahindra Bank, IndusInd Bank, IDFC First Bank, YES Bank, Bank of Baroda, AU SMALL FINANCE BANK, Federal Bank, Citi Bank, Standard Chartered Bank, SBM BANK INDIA LIMITED, DBS Bank, South Indian Bank, AMEX, HSBC Bank, all VISA, Mastercard, Rupay, Diners club, AMEX, Discover credit cards.

3. To become a CRED member, you need a credit score of 750+. ▪️ Your credit score is an indicator of your financial behavior. ▪️ There are 4 credit bureaus in India - Experian, Equifax, CRIF & CIBIL. ▪️ A score of 700+ on CRIF & Experian is considered good. ▪️ CRED showcases your CRIF, Experian & Equifax credit scores, helping you track them individually. ▪️ Make bill payments on time with CRED to improve your credit score.

4. Get automatic bill payment reminders so you never miss a due. → Manage credit cards: Add and manage multiple credit cards on CRED for better control over your personal finance.

5. IDFC First Bank Limited, Crédit Saison - Kisetsu Saison Finance (India) Private Limited, Liquiloans - NDX P2P Private Limited, Vivriti Capital Pvt Ltd, DBS Bank India Limited, Newtap Finance Pvt. Ltd.

6. Other Bills like Fastag recharge, insurance premium, loan repayment, etc. can also be made through the CRED money sending app. → CRED is built to reward creditworthy individuals.

7. Utility Bills: Electricity bills, LPG cylinder, water bill, municipal tax, piped gas bill payment online, etc.

8. Telecom Bills: Recharge your Airtel, Vodafone, Vi, Jio, Tata Sky, DishTV, prepaid or postpaid connections, broadband, landline, cable TV, etc.

9. CRED is a members-only app for all payment experiences.

10. Rent: Pay your house rent, maintenance, office rental, security deposit, brokerage, etc.

11. Education: College fees, school fees, tuition fees, etc.

1. EDIT: the issue was resolved quickly but I'll keep this rating until I'm convinced the issue will not recur in the next couple months.I have been using this app near about 1yr & apart from credit card bill payment & bill tracking the app has nothing to offer.

2. Those who have designed the software has smartest brain as people will pay their credit card bill from this app thinking they will get a jackpot but it's useless.Paying credit card bills this app is perfect for relying on.

3. Not able to find products, credit card payment options, products are less and expensive.... They keep on changing UI and then it's difficult for the user to adapt the change.

4. Credit card payment and bill payment options are good and cashbacks are reasonable.

5. Cred coins are rewarded after paying credit card bills but I feel they are totally worthless or are just for spinning wheels and win nothing.

6. I don't trust the unbilled amount you show on my each card as if I would believe it to be correct than budget would go for a toss, but it hardly matters as we all have the flexibility to get into each credit card bank app and see the unbilled.

7. Even after paying the credit card bill well in advance it was not settled with the bank and I had to pay it twice with fine.

8. I tried the options in two consecutive months but the result is same.. till now they didn't fix the problem..Unreliable for card bill payment.

9. For example, credit card payments used to result in cashback points between Rs 2 to Rs 10 which has now diminished to worthless vouchers.

10. I am feeling like I lose lot of time in these jackpots and can use other app for credit card/bill.Just like any other start up, it attracts you amazing prizes and rewards in the beginning which start diminishing over a period of time.

11. Also it's good to be able to pay credit card bills without missing them.

1. Fix CRED Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CRED: Restarting the app will resolve most errors.
2. Update the CRED App. Here is how:
   1. On Android goto PlayStore » Search for "CRED" » Open CRED: UPI, Credit Cards, Bills » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CRED » click "UPDATE".
3. Clear CRED: UPI, Credit Cards, Bills app cache: Clearing cached data will force your app to retrieve the latest data directly from CRED servers.
   1. On Android, goto Settings » Apps » Select "CRED: UPI, Credit Cards, Bills" » click Storage » click "Clear Cache".
4. Check CRED app permissions. If any of these permissions required to use your device's features are disenabled, CRED might not work.
5. Uninstall and reinstall CRED. If nothing else has worked, completely uninstall CRED then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CRED not working

2. Fix CRED Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CRED be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CRED not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CRED may not be able to connect to the Internet when running in the background.