Published by Pinterest on Nov 5, 2024

Report an issue with Pinterest.
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Why should I report an Issue with Pinterest?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pinterest to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Pinterest

1. On Pinterest, find inspiration for whatever you’re into.

2. Unlock billions of ideas and turn your dreams into reality: Seeing yourself in your dream wardrobe? 👗 Finding new recipes for weeknight dinner? 🍽️ Shopping the perfect pieces for your home? 🛍️ Creating the life you love?

Pinterest Customer Insights

1. Other than that, no problems and it's great! Been using for well over than 2 years and it's come with good help.I have been using pinterest going on 3 years now.

2. In general, this is a great media app, and I've been using it for about three years but since I've switched from IOS to Android I've noticed two issues nothing major, nevertheless they have impacted my user experience.

3. I started a few years ago just as someone looking for something to see and read, then I realized that there were too many things that called my attention and made me create an album with a diversety of topics such as; home useful items, fitness, self defense, yoga, acupuncture, meditation and relaxing space, inspirational words, videos, etc.

4. Able to change the board cover images through the android again.I have been using the app for a long time.

5. Neither of these issues do I experience on my IPad.Pinterest used to be a great resource for every kind of subject.

6. I love using Pinterest, it's an amazing resource.

7. I know you need to make money, but Pinterest has lost a lot of my time searching on it.

8. Though that's not really a very long time, it feels like each week pinterest has some new problem or some new glitch.

9. On top of that, when I go to edit the name of my boards or change the description of a board, it will not allow me to change it.

10. I don't need to see the pin's images in a slightly bigger format, and if there's any words in the description, I'm not reading it anyway, so why mess this up? The old UI was way smoother and flowed better.

11. I mostly use Pinterest for my art block and really good to look up for a lot of references.

Steps to Troubleshoot & Fix Pinterest Issues

1. Fix Pinterest Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pinterest: Restarting the app will resolve most errors.
  2. Update the Pinterest App. Here is how:
    1. On Android goto PlayStore » Search for "Pinterest" » Open Pinterest » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pinterest » click "UPDATE".
  3. Clear Pinterest app cache: Clearing cached data will force your app to retrieve the latest data directly from Pinterest servers.
    1. On Android, goto Settings » Apps » Select "Pinterest" » click Storage » click "Clear Cache".
  4. Check Pinterest app permissions. If any of these permissions required to use your device's features are disenabled, Pinterest might not work.
  5. Uninstall and reinstall Pinterest. If nothing else has worked, completely uninstall Pinterest then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pinterest not working


2. Fix Pinterest Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pinterest be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pinterest not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pinterest may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please DELETE PINTEREST immediately! Thank you.

    — by Nancy Miller 2 years ago

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