Contact Quick Family Tree Customer Service

Why should I report an Issue with Quick Family Tree?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Digital Gene to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As you can create multiple sets of data, you can make historical family trees, in addition to your own, and do various things.

2. A]There is no function to combine multiple family trees yet.

3. A]If the maternal ancestors and paternal ancestors are displayed at the same time, it is difficult to display them while maintaining the order of the siblings.

4. Q]Is it possible to merge multiple family trees later?

5. This is an app that allows you to make family trees without having to create an account.

6. You can make complex family trees look simple and easy to understand.

7. Family trees can be created intuitively.

8. This is a new app of the smartphone generation to create a family tree.

9. Q]I want to display maternal and paternal ancestors at the same time.

10. Q]Can I transfer data to another smartphone? Is data backup possible?

11. A]Since the data is stored on the smartphone (tablet) side, it can be used even in an offline environment.

1. Also wish there was a way to add single parents, but deleting one parent unlinks them from their kid.Fantastic, I have been adding and adding more and more people to my Family tree for the last 6 Months am really Into knowing my ancestors and please this is an easy use so a literal Win Win, Love the App, I do dislike the the ads but there short most of the time and some sometimes they do ust pop up and your able to leave the ad right away.

2. But! My only issues are very specific tiny things that probably won't apply to most people and really aren't dealbreakers.Amazing! You can click and choose gender of your person, you can have same gender couples, or one with no gender! It allows birth and death dates, a pic, and many more.

3. but other then that this app is Great I recommend it to anyone who just wants to make a quick famliy tree and likes a good easy use.

4. It would be great if I could automatically sync it with Dropbox or Google Drive.I haven't used for too long but so far it's been great! I have only experienced one problem so far which has to do with having multiple ex partners that have children of there own.

5. 2.Give option to export in high quality pdf 3.Give option to expand and see all the tree at once (for example it will either show mother's parents or father's parents, can't do both simultaneously.

6. 4.No option to add siblingsDefinitely easy and quick to use! Wish siblings went to the left rather than right.

7. Also annoying bug where the names get inversed&every word is inversed even )( characters.Links added on notes are inaccessible👎there should be a +- ability on lines to reshape/repositionPlease add a pdf export.

8. For example if I have one person and that person married some one and had a kid but then gets a divorce and has a new partner it won't let me connect them as ex partners and current.

9. It's easy to add people so I get a picture of how the people at a gathering are related; I then remember them more easily next time.

10. You can export and import data, but you have to do this manually every time.

11. Busted out a 50 person tree in under an hour.

1. Fix Quick Family Tree Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Quick Family Tree: Restarting the app will resolve most errors.
2. Update the Quick Family Tree App. Here is how:
   1. On Android goto PlayStore » Search for "Quick Family Tree" » Open Quick Family Tree » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Quick Family Tree » click "UPDATE".
3. Clear Quick Family Tree app cache: Clearing cached data will force your app to retrieve the latest data directly from Quick Family Tree servers.
   1. On Android, goto Settings » Apps » Select "Quick Family Tree" » click Storage » click "Clear Cache".
4. Check Quick Family Tree app permissions. If any of these permissions required to use your device's features are disenabled, Quick Family Tree might not work.
5. Uninstall and reinstall Quick Family Tree. If nothing else has worked, completely uninstall Quick Family Tree then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Quick Family Tree not working

2. Fix Quick Family Tree Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Quick Family Tree be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Quick Family Tree not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Quick Family Tree may not be able to connect to the Internet when running in the background.