Published by Dolly, Inc on Oct 7, 2024

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Why should I report an Issue with Dolly: Find Movers, Delivery &?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dolly, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Dolly: Find Movers, Delivery & image 1 contact Dolly: Find Movers, Delivery & image 2

About Dolly: Find Movers, Delivery &

1. You can use Dolly to find local moving and delivery help across the U. S. in the following areas: Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Hartford, Houston, Indianapolis, Kansas City, Los Angeles, Las Vegas, Miami, Milwaukee, Minneapolis, Nashville, New Haven, New York City, Orange County, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, Providence, Raleigh-Durham, Richmond, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, St.

2. Track and Communicate - contact your Helper in real-time. • Retail Store Delivery: Easier, faster, and cheaper than traditional store delivery options, without the 4-hour delivery windows. • Small Apartment Moves: For the DIY mover that needs help moving large items like beds, dressers, tables, couches, and more. • Craigslist & OfferUp Pick-Ups: Don’t let public transit or a small car keep you from that sweet Craigslist deal. • Small Business Moves: Office move?

3. Office moving, house moving, move to storage, junk pick up, local moving services, retail store delivery, furniture pickup, same day delivery, moving help, heavy lifting, delivery app, moving projects, Uber for moving, hired help, hauling, delivery by truck, on demand moving.

4. Don’t bother your family, friends, or neighbors—just book a Dolly and we’ll connect you with a Helper who can take care of furniture relocation and removal, loading and unloading a moving truck, appliance moves, or anything that two people could reasonably move.

5. There are over 5,000 Helpers who are ready to help you with your apartment move, Costco delivery, furniture delivery, furniture donation, dump run, junk removal, storage unit move, mattress removal, office move, and everything in between.

6. Get help with furniture delivery, large item moving, labor needs, and more from our vetted, independent pickup truck owners.

7. Dolly is a fast, easy, and affordable way to get help with your house or apartment move, to pick up that Craigslist find, or get stuff delivered from stores like Lowe’s, Costco, and Big Lots.

8. Dolly brings you moving and delivery help on your schedule, even same-day.

9. Never rent a truck from U-Haul or Home Depot again. • Affordable - Use the Dolly app today and get a guaranteed price upfront before you book—no surprises! • Convenient - On your schedule, Book for today, or next month - it’s up to you! • Safe - All Dolly Helpers are independent contractors who are background checked, reviewed, and backed by a commercial insurance policy.

10. Download Dolly now for all the moving and delivery help you need.

11. With over one million items moved, Dolly is one of the most trusted names in moving and delivery.

Dolly Customer Insights

1. However they create a lot of confusion because they aren't in touch with both the seller and buyer (so if they get stuck in traffic which is understandable, the buyer has to reach the seller), they don't take payment for the item (so buyer has to pay seller before they pick it up, what if the seller just doesn't open the door) and don't check item.A friend recommended dolly, and it was a find! Super quick to get a request, prices are reasonable, didn't get 8000 calls from different companies.

2. Total waste and disappointment.Worst service ever! I booked my move in advance, and they failed to link me with a mover.

3. They have options and drop downs with selections that meet the needs of what I'm looking to move, yet my order gets cancelled because they "do not specialize in that type of move." It's small paper rolls thats are on a plastic very small pallet, where's the specialty needed.

4. 100% will use this service again when I need it!I recently used the Dolly service for a small local move.

5. You can select any day and you know exactly how much you're going to be paying; very customizable too, you tell them what exactly you want to move, and they offer several options at different price points.

6. But last 3 times: Now no one shows up on scheduled moves, the app is slow to refresh and show messages in real time, movers are late and ask to reschedule to later and then they ghost you.

7. I loved that I got a set price when I booked the mover so I didn't have to wonder if they were trying to take extra time to run up the fare like most other services.

8. And the app won't tell you after a move was supposed to start that no mover was available.

9. It was really easy to book and payment wasn't made until the service was finished.

10. I would recommend some other service, asking a friend, or renting a car.

11. This send a little risky if you need to move on a strict deadline.

Steps to Troubleshoot & Fix Dolly Issues

1. Fix Dolly Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dolly: Restarting the app will resolve most errors.
  2. Update the Dolly App. Here is how:
    1. On Android goto PlayStore » Search for "Dolly" » Open Dolly: Find Movers, Delivery & » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dolly » click "UPDATE".
  3. Clear Dolly: Find Movers, Delivery & app cache: Clearing cached data will force your app to retrieve the latest data directly from Dolly servers.
    1. On Android, goto Settings » Apps » Select "Dolly: Find Movers, Delivery &" » click Storage » click "Clear Cache".
  4. Check Dolly app permissions. If any of these permissions required to use your device's features are disenabled, Dolly might not work.
  5. Uninstall and reinstall Dolly. If nothing else has worked, completely uninstall Dolly then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dolly not working


2. Fix Dolly Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dolly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dolly not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dolly may not be able to connect to the Internet when running in the background.

Reported Issues