Contact Google Home Customer Service

Why should I report an Issue with Google Home?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Set up, manage, and control your Google Nest, Wifi, and Chromecast devices, plus thousands of compatible smart home products like lights, cameras, thermostats, and more – all from the Google Home app.

2. Visit the Google Nest Safety Center at safety. google/nest to learn more about how we protect your information and respect your privacy. * Some products and features may not be available in all regions.

3. Google Home for Wear OS allows you to control compatible smart home devices from your watch.

4. Protecting your privacy starts with one of the world’s most advanced security infrastructures, which we build directly into Google products so they’re secure by default.

5. And Google uses your compatible devices and data to make your home helpful, but only in the ways you allow.

6. Pin your most-used devices, automations, and actions to the Favorites tab for easy access right when you open the app.

7. Create a more organized and personalized smart home with Google Home.

8. The Google Home app is designed to show you the status of your home and keep you up to date with what you may have missed.

9. View your Nest cameras and doorbell live feeds, and easily scan through event history.

10. Turn on the lights, adjust the thermostat, or get an alert when there’s a person or package at your front door.

11. Use the favorites tile or add a device to your watch face to make managing your home as easy as a tap on the wrist.

1. One button was Kitchen as a single button that controlled On/Off for two strands of lights, one LED Smart, the other a Smart Plug with strand of normal Christmas lights.

2. Among other things that don't work now is the ability to change the color of lights I paid extra to do so.

3. To make things more annoying, the Home Hub Max camera doesn't work 90% of the time, but even when it does work, the microphone barely picks up any sound besides the loudest of things, speech is imperceptible.

4. The voice recognition has gotten worse year over year, commands that used to work no longer do (e.g. when telling it to set the thermostat to cool, "set" used to work, but now I have to tell it to "turn" the thermostat to cool.

5. If it wasn't for the time and money I have in "smart things" I would have dropped the platform long ago.Worked great till this spring, June 2023.

6. Additionally, the slider option on the previous UI for dimming and brightening lights was far more intuitive than the current interfaces offering.

7. The app just crashes returning to the 1st screen which is a useless list of the lights unsorted.

8. The first screen used to be nicely organized by rooms now it's blobs that tap lights on and off.

9. For example (and there are many), I used to have all my lock screen home button panel setup and now it's all over the place.

10. I'm about done with Google smart home, maybe Alexa will be more reliable.I enjoyed the app far more before the rework, now I have to click way more to do what I could do right from the home screen before.

11. Changing colors was easy with a whole list of dots, now a color wheel that is unresponsive and no DARK RED.

1. Fix Google Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Google Home: Restarting the app will resolve most errors.
2. Update the Google Home App. Here is how:
   1. On Android goto PlayStore » Search for "Google Home" » Open Google Home » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Home » click "UPDATE".
3. Clear Google Home app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Home servers.
   1. On Android, goto Settings » Apps » Select "Google Home" » click Storage » click "Clear Cache".
4. Check Google Home app permissions. If any of these permissions required to use your device's features are disenabled, Google Home might not work.
5. Uninstall and reinstall Google Home. If nothing else has worked, completely uninstall Google Home then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Google Home not working

2. Fix Google Home Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Google Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Google Home not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Google Home may not be able to connect to the Internet when running in the background.