Contact happn Customer Service

Why should I report an Issue with happn: Dating, Chat & Meet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of happn to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 90% of the time when I try to swipe something it just reappears because I didnt swipe far enough because the rest of the application isnt even on the screen.I never found anyone I crossed paths with in 2 weeks I've had it installed and all my preferences are very flexible and I make sure it's running in the background.

2. Used to be an interesting concept (albeit with a low user base on the West coast), but the switch to forced full screen aspect for the pics made it impossible to see what people look like.

3. Cool idea, but apparently, NO ONE USES THIS APP.Its an interesting concept, except I have yet to find anything in the app that's actually supposed to help you find a match, other than where two users just happen to be at a given time.

4. It is always hanging on the loading screen, telling you it's getting the profiles of those you've crossed paths with, but never loads.

5. Wish it said where guys live,& if it includes guys that visit the same places ( which I'm more interested in) vs crossed paths at the same exact second( which seems more limiting).

6. Either way, it's useless compared to Tinder, Bumble or Hinge.Forced full screen aspect pics ruined it.

7. Second issue is that no one seemingly uses it OR the app is faulty and doesn't find the other users.

8. It's getting better than it used to be,but still never met anyone from the app ( whereas I meet lots from other apps), so it makes me wonder if it's worth my time.

9. I just want to see the people I crossed paths with, not who I might.

10. You turn it on, you cross paths with somebody and if they have the app to you potentially could meet somebody interesting.

11. Half of the time, part or most of their faces and bodies are cropped off screen.

1. Fix happn Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart happn: Restarting the app will resolve most errors.
2. Update the happn App. Here is how:
   1. On Android goto PlayStore » Search for "happn" » Open happn: Dating, Chat & Meet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for happn » click "UPDATE".
3. Clear happn: Dating, Chat & Meet app cache: Clearing cached data will force your app to retrieve the latest data directly from happn servers.
   1. On Android, goto Settings » Apps » Select "happn: Dating, Chat & Meet" » click Storage » click "Clear Cache".
4. Check happn app permissions. If any of these permissions required to use your device's features are disenabled, happn might not work.
5. Uninstall and reinstall happn. If nothing else has worked, completely uninstall happn then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing happn not working

2. Fix happn Server issues & Internet Connection

1. Check network connection: An unstable Internet will make happn be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to happn not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, happn may not be able to connect to the Internet when running in the background.