Contact My Home Credit Customer Service

Why should I report an Issue with My Home Credit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Home Credit Philippines to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Track your installment shopping and keep your card secure with the Home Credit online loan app.

2. The Home Credit loan app may request permissions such as location, emails, messages, phone calls, camera, calendar and contacts, which we use to prevent fraud and determine creditworthiness.

3. Enjoy hassle-free and fast processing times with the Home Credit online loan app.

4. Do more contactless payments with Qwarta, only on the Home Credit online loan app.

5. Buy now, pay later for phones, laptop, gadgets and more items in the new Home Credit Marketplace, available in the loan app.

6. All applications are done in the Home Credit online loan app.

7. Home Credit, the Philippines’ trusted loan company, now has an installment app for you!

8. Repaying your Home Credit loan is as easy as our loan application process!

9. Auto debit loan repayment is also available for account holders of BPI, Metrobank, Unionbank, Security Bank, PNB, BDO, and RCBC.

10. Processing Fee: 3% or Max PHP1,000 (automatically deducted from disbursed cash loan proceeds).

11. You can deactivate these permissions after submitting a loan application, but it may affect certain features.

1. Also on the other thing like on some gadgets and some appliances they give the easiest way for you to get it to enjoy it and to feel your secure in paying on your own account..thanks home creditI'm a regular customer of this app like I've fully paid 3 loans in which I have paid off on time but when I tried using this app for cashloan, I was declined and told to try again in the next 3 months.

2. But all in all it is very useful if you are going to avil cash loan and if you are going to avail appliances ,etc.my issue is still not resolved even after several follow ups.

3. Home credit never removed my contact details from a previous co worker even though I never approved to add my details there.

4. I've complied all the requirements and an agent even assisted and assured me that the loan will be approved but the outcome was the opposite.

5. Experincing bad service for years.You keep on aaking to log in and update but it just keeps on going back to home page.

6. So frustrating to keep waiting when it work.I was never approved despite of having a job and good salary.

7. Also you require to go over the selfie etc even if you already gave me a pre approved product loan.

8. Now I'm confused if I have put in the same contact number that I'm currently using because I couldn't receive the OTP.Fastest way on processing your loans.

9. But the negative side is that it has very high interest with regards to cash loan.

10. Also, paybills/ecommerce and paybills/government windows don't have anything on it, just a blank page.I used home credit for how many years.

11. my pin was correct, but I could not receive the OTP, and the developer should've at least put the last two digits of the mobile phone linked into the account.

1. Fix My Home Credit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Home Credit: Restarting the app will resolve most errors.
2. Update the My Home Credit App. Here is how:
   1. On Android goto PlayStore » Search for "My Home Credit" » Open My Home Credit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Home Credit » click "UPDATE".
3. Clear My Home Credit app cache: Clearing cached data will force your app to retrieve the latest data directly from My Home Credit servers.
   1. On Android, goto Settings » Apps » Select "My Home Credit" » click Storage » click "Clear Cache".
4. Check My Home Credit app permissions. If any of these permissions required to use your device's features are disenabled, My Home Credit might not work.
5. Uninstall and reinstall My Home Credit. If nothing else has worked, completely uninstall My Home Credit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Home Credit not working

2. Fix My Home Credit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Home Credit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Home Credit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Home Credit may not be able to connect to the Internet when running in the background.