Contact bnc10 Customer Service

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1. The what's app like was pretty helpless, the help option is not available on the app and how do I get the referal credit?SCAM ALERTThis company is a complete SCAM after I have topped my account up they blocked my account and will not let me do anything with the card or account.

2. REVOLT is a much better accountTrash Been trying two weeks to create an account, always get different a different error message.

3. For example in the app in cards view "!Activate me!" the first exclamation mark is wrong/unnecessary.Maybe someone can give me an email with a faster response time? I asked to change the card order, cancel and create a new one.

4. Such companies should make life easier but wants the point if you can't even try it out?Worked well for over a year but now I can't access the money in my account anymore.

5. Last month's salary took 3 weeks to arrive in my account, and only after a lot of complaining.

6. Signing up here is a risk you might take because of the ease of access - allegedly - but if you're failing at that, then what's the purpose?Can't even set up an account.

7. I have contacted them SO many times for them to either unfreeze the account or return the transfers and close the account.

8. I have received transfers, only to have my account frozen.

9. DO NOT OPEN ACCOUNT.

10. Try Revolut or BNext, they are far more reliable.Money still missing 4 weeks later.

11. First doesn't recognize my password, then doesn't scan my passport.

1. Fix bnc10 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart bnc10: Restarting the app will resolve most errors.
2. Update the bnc10 App. Here is how:
   1. On Android goto PlayStore » Search for "bnc10" » Open bnc10 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for bnc10 » click "UPDATE".
3. Clear bnc10 app cache: Clearing cached data will force your app to retrieve the latest data directly from bnc10 servers.
   1. On Android, goto Settings » Apps » Select "bnc10" » click Storage » click "Clear Cache".
4. Check bnc10 app permissions. If any of these permissions required to use your device's features are disenabled, bnc10 might not work.
5. Uninstall and reinstall bnc10. If nothing else has worked, completely uninstall bnc10 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing bnc10 not working

2. Fix bnc10 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make bnc10 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to bnc10 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, bnc10 may not be able to connect to the Internet when running in the background.