Contact bnc10 Customer Service

Why should I report an Issue with bnc10?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of bnc10 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With social payments, you can forget about typing the 24 digits of an IBAN and wait 2 or 3 days for the money to reach its destination. • Set up your payroll, Netflix, Amazon Prime, Spotify Premium subscriptions... , all in one account. • You can get a Mastercard® prepaid card and in case of loss or theft freeze and defrost it in 1 click from the app. • When you open a bnc10 account you automatically have your virtual card for online payments. • We don’t use your money to carry out transactions outside you and we don't reinvest your money or lend it to third parties.

2. Travel easily without fees or exchange rate fee, get a Spanish IBAN, make instant payments and transfers, share an account with your daily partner, and much more, 100% digital and totally for free; without maintenance costs or permanence. • Get budgeting tools such as statistics to keep track of your spending and incomes in real-time. • See an analysis overview of your account at any time and be aware of each transaction with instant notifications. • Withdraw cash worldwide for free at any ATM in the world where Mastercard® is accepted.

3. We refund the bank commission on your first 3 withdrawals each month. • Spend money abroad with the best currency exchange, the one established by Mastercard® without any extra fees. • Request, pay, and divide payments instantly.

4. Manage and take complete control of your personal finances on your phone with bnc10 account, the mobile app that offers you an account with no commissions nor conditions with a 5 minutes sign-up.

5. As opposed to traditional banks we don't participate in the funding of the military industry. • Get in touch with our customer support department via WhatsApp, Telegram, or text us at hello@bnc10. com.

6. Your savings are always where you left them. • Whatever happens, it is protected by European jurisdiction. • We daily take care of the environment and ethics is our pillar.

7. We are looking forward to knowing you!

8. "easy open an account and without commission as promised".

1. The what's app like was pretty helpless, the help option is not available on the app and how do I get the referal credit?SCAM ALERTThis company is a complete SCAM after I have topped my account up they blocked my account and will not let me do anything with the card or account.

2. REVOLT is a much better accountTrash Been trying two weeks to create an account, always get different a different error message.

3. For example in the app in cards view "!Activate me!" the first exclamation mark is wrong/unnecessary.Maybe someone can give me an email with a faster response time? I asked to change the card order, cancel and create a new one.

4. Such companies should make life easier but wants the point if you can't even try it out?Worked well for over a year but now I can't access the money in my account anymore.

5. Last month's salary took 3 weeks to arrive in my account, and only after a lot of complaining.

6. Signing up here is a risk you might take because of the ease of access - allegedly - but if you're failing at that, then what's the purpose?Can't even set up an account.

7. I have contacted them SO many times for them to either unfreeze the account or return the transfers and close the account.

8. I have received transfers, only to have my account frozen.

9. DO NOT OPEN ACCOUNT.

10. Try Revolut or BNext, they are far more reliable.Money still missing 4 weeks later.

11. First doesn't recognize my password, then doesn't scan my passport.

1. Fix bnc10 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart bnc10: Restarting the app will resolve most errors.
2. Update the bnc10 App. Here is how:
   1. On Android goto PlayStore » Search for "bnc10" » Open bnc10 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for bnc10 » click "UPDATE".
3. Clear bnc10 app cache: Clearing cached data will force your app to retrieve the latest data directly from bnc10 servers.
   1. On Android, goto Settings » Apps » Select "bnc10" » click Storage » click "Clear Cache".
4. Check bnc10 app permissions. If any of these permissions required to use your device's features are disenabled, bnc10 might not work.
5. Uninstall and reinstall bnc10. If nothing else has worked, completely uninstall bnc10 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing bnc10 not working

2. Fix bnc10 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make bnc10 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to bnc10 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, bnc10 may not be able to connect to the Internet when running in the background.