Published by Tyndall Credit Union on Oct 23, 2024

Report an issue with Tyndall.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Tyndall Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tyndall Credit Union to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Tyndall Mobile image 1 contact Tyndall Mobile image 2

About Tyndall Mobile

1. The Tyndall Online Banking App includes free transfer options, a live chat tool, mobile deposit, a convenient budget management feature, and much more. Bank anywhere!

2. With Tyndall's Online Banking App, you can get fast, easy, and secure access to your Tyndall accounts right from your mobile device.

3. Download the Tyndall Online Banking App today.

Tyndall Customer Insights

1. Wish this had the ability to see estimated future balance like we had under older program that used "finance works?" The extra security is sometimes annoying but at the same time it's good to know they keep our information safe.Horrible! The app only lets me log in when it wants me to.

2. The only thing I don't like is if you are trying to make a transfer from savings it won't let you and you have to go online on the website to do it, but making transfers from any other account is easy as pie.

3. However j just tried a mobile deposit from a computer generated check with a computer generated signature.

4. I can now login to the app again! Thank you for fixing this! Original review: I've been trying to login to the app for two days with my username and password and also touch ID.

5. It jumps all over when your scrolling, debits and transactions are not even in order by date, and doesn't say when my credit card or vehicle payments are due unless I click on it and go into details.

6. When looking at my purchase history if the name of transaction is long the numbers are off the screen.The app developer sent me instructions on how to resolve the issue I was having.

7. I've updated, deleted and redownloaded, closed it out and reopened but I STILL have problems with it! Let's not even talk about the check deposit.

8. GO BACK TO THE OLD VERSION.Awesome. Makes easy to keep up with your account.

9. I've tried to assign my finger print quick open but the page I'm sent to dosen't work.

10. It does not retain my login information so I have to input it every time.

11. Normally mobile deposit is easy.

Steps to Troubleshoot & Fix Tyndall Issues

1. Fix Tyndall Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tyndall: Restarting the app will resolve most errors.
  2. Update the Tyndall App. Here is how:
    1. On Android goto PlayStore » Search for "Tyndall" » Open Tyndall Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tyndall » click "UPDATE".
  3. Clear Tyndall Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Tyndall servers.
    1. On Android, goto Settings » Apps » Select "Tyndall Mobile" » click Storage » click "Clear Cache".
  4. Check Tyndall app permissions. If any of these permissions required to use your device's features are disenabled, Tyndall might not work.
  5. Uninstall and reinstall Tyndall. If nothing else has worked, completely uninstall Tyndall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tyndall not working


2. Fix Tyndall Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tyndall be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tyndall not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tyndall may not be able to connect to the Internet when running in the background.

Reported Issues