Published by DOLFCU on Jun 17, 2024

Report an issue with Labor Credit Union.
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Why should I report an Issue with Labor Credit Union?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DOLFCU to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Labor Credit Union image 1 contact Labor Credit Union image 2

About Labor Credit Union

1. Our new mobile app provides members convenient access to Labor Credit Union's mobile website, mobile check deposit, mobile banking, branch & contact information, and help.

Labor Credit Union Customer Insights

1. My son wasn't able to see his accounts and I wasn't able to see my kids accounts anymore.Prefer it if the app made things easier instead of complicated.Perfect for managing my account.

2. I would compare this app to those banking apps of much larger banking institutions.Works great for managing my account.

3. If you can remember my username/password combo you can remember that I log in using biometrics.Main thing the app needs is a section showing "Qualified Dividends: Your Status" like the website.

4. New card mgt functions are helpful.Has several helpful features and functions to manage all of your banking needs.

5. Every single time an update is pushed I have to log in with password and enroll with fingerprint login again this is like the 4th time I've had to correct this.

6. It's really frustrating and defeats the convenience factor if I have to go through the same process every time I log in.

7. I don't have this issue with any other banking apps.

8. Would be nice to know through the app how many check card transactions you need by the end of the month.

9. When you push an update stop resetting user settings.

10. At least the mobile check deposit now works.

11. Depositing checks through the app is convenient and easy.I don't like the new app.

Steps to Troubleshoot & Fix Labor Credit Union Issues

1. Fix Labor Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Labor Credit Union: Restarting the app will resolve most errors.
  2. Update the Labor Credit Union App. Here is how:
    1. On Android goto PlayStore » Search for "Labor Credit Union" » Open Labor Credit Union » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Labor Credit Union » click "UPDATE".
  3. Clear Labor Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from Labor Credit Union servers.
    1. On Android, goto Settings » Apps » Select "Labor Credit Union" » click Storage » click "Clear Cache".
  4. Check Labor Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, Labor Credit Union might not work.
  5. Uninstall and reinstall Labor Credit Union. If nothing else has worked, completely uninstall Labor Credit Union then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Labor Credit Union not working


2. Fix Labor Credit Union Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Labor Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Labor Credit Union not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Labor Credit Union may not be able to connect to the Internet when running in the background.

Reported Issues