Published by Chlegou on Sep 14, 2024

contact BitBot Chat with our AI-based BitBot Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with BitBot?



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Why chat with our AI BitBot Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of BitBot.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Thanks guys - sure makes life much easier than having to claim manually - 5 STARS ALL DAY!!You made it right!! Much appreciated!! I have been using this app for the last month's, I do understand the update which happened in June has ruined the rating.

2. Dev didn't respond, but after a couple weeks of being down, it's working again today! Hopefully, it stays that way 🤞🏼This version is definately worse than the last one.. I'm pretty computer savvy, and although the last version could have even had a facelift, at least I could use it.

3. Long story short, it straight up just doesn't work on my device now.The new version did seem like it was a bit complicated to understand in the beginning - but if you persevere with following the steps it's really not that difficult after all.

4. GREAT APP - I love it and it has been working without failing evern since new version was installed - just needs to be synchronised every now and again.

5. Help! I can't find the extension.Latest update: the app is back to working again with the latest update 😀 Old Update: This app used to be great.

6. But with the recent update you made it right and I cannot see a single auto roll has been.

7. So I had a hot weekend with the previous version of the app--everything was going great, until we had to trade it in for a younger version.

8. Keep going Edit: there seems to be some issue with the app still, when I activate RP, the auto roll stopped it's process, can u urgently check pls.

9. From the Kiwi browser I attempt to download Bitbot Extension and get a 404 Error.

10. Now all the app does is launch the site, you have to download another browser, and download an extension for that browser.

11. Not a feature i care about to compensate the extra hassle.This was great until the most recent update.

Steps to Troubleshoot & Fix BitBot Issues

1. Fix BitBot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BitBot: Restarting the app will resolve most errors.
  2. Update the BitBot App. Here is how:
    1. On Android goto PlayStore » Search for "BitBot" » Open BitBot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BitBot » click "UPDATE".
  3. Clear BitBot app cache: Clearing cached data will force your app to retrieve the latest data directly from BitBot servers.
    1. On Android, goto Settings » Apps » Select "BitBot" » click Storage » click "Clear Cache".
  4. Check BitBot app permissions. If any of these permissions required to use your device's features are disenabled, BitBot might not work.
  5. Uninstall and reinstall BitBot. If nothing else has worked, completely uninstall BitBot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BitBot not working


2. Fix BitBot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BitBot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BitBot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BitBot may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!