Contact bizhub Remote Access Customer Service

Why should I report an Issue with bizhub Remote Access?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KONICA MINOLTA, INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. In addition, it is possible to use the Android device address book when sending data from the MFP. -Enables remote operation by displaying the MFP panel screen on the Android screen. -Enables saving image data scanned using the MFP to the connected Android device.

2. For Compact PDF, it is possible to enable the OCR function. (Note: Please refer to the following page for languages available in the OCR language settings. -Enables data entry on the MFP panel screen from the Android device.

3. You can select whether characters entered will be inserted at the cursor position or overwrite the current text. -It is possible to send images scanned with the MFP using the Android device’s address book. *If there are more than 2 MFPs, please confirm the IP address of the MFP you are using in order to avoid erroneous data transmission. Android OS 4. 4/5. 0/5. 1/6. 0/7. 0/7. 1/8. 0/8. 1/9.

4. Enables Remote MFP panel operations, data entry and importing of scanned data using Android devices.

5. The device must have undergone Google CTS testing. (Devices with independently customized operating systems such as e-book readers are not supported.

6. The device must be a mobile computing device such as smartphone or tablet with Wi-Fi connectivity enabled.

7. It is possible to select PDF and Compact PDF as a save file format.

8. Please refer to the following page for additional operating requirements.

9. Please refer to the following page for supported printing devices.

1. Useless app.Can not connect to printer after searching using ip address..Useless can't connect my konica bizhub c308 printerRubbish app.

2. Good for absolutely nothing!Unable to type MFD IP address using Samsung keyboard in S5 with Android 6.

3. Unable to connect c224e.

1. Fix bizhub Remote Access Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart bizhub Remote Access: Restarting the app will resolve most errors.
2. Update the bizhub Remote Access App. Here is how:
   1. On Android goto PlayStore » Search for "bizhub Remote Access" » Open bizhub Remote Access » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for bizhub Remote Access » click "UPDATE".
3. Clear bizhub Remote Access app cache: Clearing cached data will force your app to retrieve the latest data directly from bizhub Remote Access servers.
   1. On Android, goto Settings » Apps » Select "bizhub Remote Access" » click Storage » click "Clear Cache".
4. Check bizhub Remote Access app permissions. If any of these permissions required to use your device's features are disenabled, bizhub Remote Access might not work.
5. Uninstall and reinstall bizhub Remote Access. If nothing else has worked, completely uninstall bizhub Remote Access then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing bizhub Remote Access not working

2. Fix bizhub Remote Access Server issues & Internet Connection

1. Check network connection: An unstable Internet will make bizhub Remote Access be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to bizhub Remote Access not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, bizhub Remote Access may not be able to connect to the Internet when running in the background.