Contact Konica Minolta Customer Service

Why should I report an Issue with Konica Minolta Mobile Print?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KONICA MINOLTA, INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Konica Minolta Mobile Print is an application that allows you to easily connect to KONICA MINOLTA printing devices from your Android device using Wi-Fi.

2. Authentication and Secure Print functions allow you to print sensitive documents securely. *Android Printing Framework is a function implemented in Android OS 4. 4 or higher.

3. Scans a document or photo via a connected MFP from the Konica Minolta Mobile Print app to your mobile device and stores it in an OS-integrated app (cloud storage app, etc. ).

4. By using the Intent function, data stored in the Android device can be printed via this application.

5. The Android Printing Framework* enables you to print your emails.

6. It enables you to print documents and images as well as import scanned data.

7. You can print directly from your cloud storage, browser and camera app with the OS integration function.

8. It is also available for printing data with My Documents.

9. Please refer to Help for details on the features available. Android 4. 4 / 5. 0 / 5. 1 / 6. 0 / 7. 0 / 7. 1 / 8. 0 / 8. 1 / 9.

10. Please refer to the following page for supported printing devices.

11. It is also available for saving data with My Documents.

1. Update: April 21 I got a new phone and the app still crashes whenever I open it.This Konica Minolta mobile app does not fully support the Konica printer copiers.

2. Cannot print through adobe) can print on other printer fine only konica printers have error deletion failure.

3. Please reach out for help from your dealer if you need it.Worked one time to print(only way to print from android to konica minolta c368 is through Mobile print app.

4. App needs improvement in more areas than mentioned above.used to work normally, now it won't even print, it sends data to the printer and the printer blinks but nothing comes out.

5. now the konica mobile print app will not even open.

6. Then soon it become unable to use again.Cannot open the app, get a message that there's a bug on the app which causes to close & stop working.This app randomly broke for no apparent reason on my phone.

7. Print preview in app does not work when it did open.

8. I have gotten this and every previous KM printing app working just fine for the printers they are meant to work with.

9. It was the only way to print to my printer from my phone.

10. I get the message the printer is spooling.App crashes everytime you open it now... Never had.

11. Worked fine one day and the next it was broken (no updates or phone changes).

1. Fix Konica Minolta Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Konica Minolta: Restarting the app will resolve most errors.
2. Update the Konica Minolta App. Here is how:
   1. On Android goto PlayStore » Search for "Konica Minolta" » Open Konica Minolta Mobile Print » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Konica Minolta » click "UPDATE".
3. Clear Konica Minolta Mobile Print app cache: Clearing cached data will force your app to retrieve the latest data directly from Konica Minolta servers.
   1. On Android, goto Settings » Apps » Select "Konica Minolta Mobile Print" » click Storage » click "Clear Cache".
4. Check Konica Minolta app permissions. If any of these permissions required to use your device's features are disenabled, Konica Minolta might not work.
5. Uninstall and reinstall Konica Minolta. If nothing else has worked, completely uninstall Konica Minolta then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Konica Minolta not working

2. Fix Konica Minolta Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Konica Minolta be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Konica Minolta not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Konica Minolta may not be able to connect to the Internet when running in the background.