Published by Kinoni Oy

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Kinoni Remote Desktop?



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Why chat with our AI Kinoni Remote Desktop Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Kinoni Remote Desktop.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. My only issue is the mouse cursor, it's very awkward using the desktop like a touchscreen, could you possibly make an update with a proper mouse cursor you can see, I would definitely rate full marks then.This app is worse ever since I bought the paid version.

2. Should have kept on the free version.Would be 5 stars, but due to the official download link for the desktop driver software leading to an error 404, thatnk you devs for taking my money and then not providing the service i paid for.

3. I really like this app despite these issues, and I hope that they keep working on getting the bugs out to make this even better.The app seems to work quite well, I used to use chrome remote desktop on my tablet but it's an oldish tablet and since a recent update that no longer works so yours is a decent replacement.

4. Then later when I got my first Android smart phone I bought Kinoni Remote Desktop for it too.

5. I was working wonderful on a free version but ever since I bought it.

6. I bought this for my iPod Touch years ago.

7. It became a nightmare freezing all the time no able to open sometimes.

8. Though there are flaws and it crashes sometimes, for me it's only enough for me to knock it down to 4 out of 5 stars.

9. I have had this app on my android devices since then.

10. I regret buying it.

Steps to Troubleshoot & Fix Kinoni Remote Desktop Issues

1. Fix Kinoni Remote Desktop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kinoni Remote Desktop: Restarting the app will resolve most errors.
  2. Update the Kinoni Remote Desktop App. Here is how:
    1. On Android goto PlayStore » Search for "Kinoni Remote Desktop" » Open Kinoni Remote Desktop » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kinoni Remote Desktop » click "UPDATE".
  3. Clear Kinoni Remote Desktop app cache: Clearing cached data will force your app to retrieve the latest data directly from Kinoni Remote Desktop servers.
    1. On Android, goto Settings » Apps » Select "Kinoni Remote Desktop" » click Storage » click "Clear Cache".
  4. Check Kinoni Remote Desktop app permissions. If any of these permissions required to use your device's features are disenabled, Kinoni Remote Desktop might not work.
  5. Uninstall and reinstall Kinoni Remote Desktop. If nothing else has worked, completely uninstall Kinoni Remote Desktop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kinoni Remote Desktop not working


2. Fix Kinoni Remote Desktop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kinoni Remote Desktop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kinoni Remote Desktop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kinoni Remote Desktop may not be able to connect to the Internet when running in the background.

Reported Issues

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