Contact Remote Desktop Manager Customer Service

Why should I report an Issue with Remote Desktop Manager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Devolutions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Remote Desktop Manager for Android supports Microsoft Remote Desktop Protocol (RDP), VNC, Apple Remote Desktop (ARD), SSH Shell, SSH Tunnel, Proxy Tunnel, Telnet, FTP, TFTP, SFTP, SCP, Active Directory Console, WebDAV, Google Drive, Microsoft OneDrive, Microsoft RDP Gateway, Azure Blob Storage Explorer, Amazon AWS Dashboard, Amazon S3 Explorer, Website, Devolutions PAM Dashboard, SSH Port forward, Dell iDRAC, Dropbox Explorer, HP iLO, BeyondTrust Password Safe, and BeyondTrust Password Safe Dashboard.

2. RDM supports generic credentials as well as the following integrations: 1Password, Bitwarden, CyberArk, CyberArk AAM, Dashlane, Keeper, LastPass, One Time Password, Passportal, Password Manager Pro, Passwordstate, Pleasant Password Server, RoboForm, Secret Server, Sticky Password, TeamPass, True Key, and Zoho Vault, in addition to our own products, Devolutions Hub and Devolutions Server.

3. Along with remote connections, Remote Desktop Manager for Android lets you save and manage your passwords and credentials from your centralized database or your local XML file.

4. Remote Desktop Manager for Android is a free tool that enables access to all your remote connections and passwords.

5. Once configured, connections to your remote servers, virtual machines, and other workstations can be easily launched using a single tap.

6. Centralize your connections in data sources and access your data from anywhere, from in the field with RDM mobile or in the office and at home with RDM desktop!

7. Easily input your credentials and automatically sign in everywhere.

8. If you work in a team environment where you need to manage multiple remote connections and share credentials with other users, Remote Desktop Manager is the perfect solution for you!

1. It also actually appears to be actively developed unlike other solutions (ahem, Microsoft) It has some keyboard shortcut support, but I wish it had an immersive mode that passed the Super key without needing to press the button, but I guess I can't have everything...Fairly good performance and reliability for both VNC and RDP, but missing a lot of features, including two-way audio and clipboard sync.

2. The letters don't show up while typing, and when tapping space it auto completes using dictionary words (e.g. sudo becomes sudoku!) Hope this will be fixed soon Update 2: So I changed the keyboard from Samsung to Gboard and now it works fine.Sometimes unable to edit configuration, can't click on textforms etc.

3. Great software! Oh, and did I mentioned multi session easy switching? You even have the option to add an ssh connection type entry or a Mikrotik winbox type connection how cool is that! Completely sold! Free and Ads free! Where is that donate button!?Best remote access app out there.

4. I can change mouse acceleration settings and it makes the app nearly perfect for me at this moment!This app is an absolute beast! Countless features, you name it; remote desktop, SSH, vault and autofill.

5. But once logged in I wasn't able to control the screen, so gave up Using a OnePlus 10T OxygenOS 13CPH2415_11_C.26 (Android 13)Worked great for several months.

6. When using it from a remote controlled phone (via scrcpy) the credentials fragments are black.

7. I'd like be able to use the caps lock on my android keyboard, but there is a button for it on the apps toggle bar.

8. Works great on my tablet with virtual keyboard or physical with correct keyboard layout.

9. Would it be possible to add an option to have credentials fragments be non secured fragments to allow this use case?This is the best Android RDP and ssh client ever.

10. This app doesn't go insane with return characters when you try to use a Linux VM within the windows machine you're connected to! There are also an incredible amount of features with this that make it definitely a tool with enough capability for me to use.

11. And this app has an xrdp optimized mode! One thing I'm not satisfied in the app that it can't adjustable mouse cursor drift speed.

1. Fix Remote Desktop Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Remote Desktop Manager: Restarting the app will resolve most errors.
2. Update the Remote Desktop Manager App. Here is how:
   1. On Android goto PlayStore » Search for "Remote Desktop Manager" » Open Remote Desktop Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remote Desktop Manager » click "UPDATE".
3. Clear Remote Desktop Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Remote Desktop Manager servers.
   1. On Android, goto Settings » Apps » Select "Remote Desktop Manager" » click Storage » click "Clear Cache".
4. Check Remote Desktop Manager app permissions. If any of these permissions required to use your device's features are disenabled, Remote Desktop Manager might not work.
5. Uninstall and reinstall Remote Desktop Manager. If nothing else has worked, completely uninstall Remote Desktop Manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Remote Desktop Manager not working

2. Fix Remote Desktop Manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Remote Desktop Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Remote Desktop Manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Remote Desktop Manager may not be able to connect to the Internet when running in the background.