Contact Basic-Fit Online Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Basic-Fit Online.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I imagined that at the very least there would be a notification or tab on the app where I can check the active invitations, as well as the date and time! Seems so basic and would cost absolutely nothing to implement! But to my surprise, this service simply does not exist!! Not even in the e-vite!!Is a good App but it has quite plenty to improve.

2. The automatic chat-bot isn't able to reply in English neither.I'm using for two things: booking my entrance at the club and reading the data of the body-fat scale in my club.

3. My goal is to reduce my bf%, but I see data disappearing from the log! So I can only have the 4 last measurements, the rest seem to be deleted!! If you want to measure your progress, don't count on this app.Basic-Fit is a fraud handling unsubscriptions.

4. I can't have to contact customer service every single time I need log in.

5. Login is always a hassle, it's always an incorrect password until it's an "enter this code because you've attempted too many times already" and even that doesn't work.

6. The app leaves an impression to have been written by junior developers learning AndroidThe app is very nice but not totally clear.

7. But then I have a debt with them which has been transferred to a debtor collection company plus huge extra fees.

8. You can not train with your phone in the pocket and listen to the audio training at the same time.

9. I think that they are adding new interesting options but need to focus a bit more in the BasicsThis is one of the worst apps I've seen in a while.

10. Duh! Anyways, might just delete this app from my phone and developers should delete it from the play store.

11. Absolute terrible! Wouldn't mind giving it a negative 10 stars if it would let me.The app adds no value over the website.

1. Fix Basic-Fit Online Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Basic-Fit Online: Restarting the app will resolve most errors.
2. Update the Basic-Fit Online App. Here is how:
   1. On Android goto PlayStore » Search for "Basic-Fit Online" » Open Basic-Fit Online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Basic-Fit Online » click "UPDATE".
3. Clear Basic-Fit Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Basic-Fit Online servers.
   1. On Android, goto Settings » Apps » Select "Basic-Fit Online" » click Storage » click "Clear Cache".
4. Check Basic-Fit Online app permissions. If any of these permissions required to use your device's features are disenabled, Basic-Fit Online might not work.
5. Uninstall and reinstall Basic-Fit Online. If nothing else has worked, completely uninstall Basic-Fit Online then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Basic-Fit Online not working

2. Fix Basic-Fit Online Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Basic-Fit Online be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Basic-Fit Online not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Basic-Fit Online may not be able to connect to the Internet when running in the background.