Published by Zoho Corporation on Aug 30, 2024

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Why should I report an Issue with Billing Management - Zoho?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zoho Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Billing Management - Zoho

1. Zoho Billing is an end-to-end billing solution to help businesses manage billing complexities, handle customer life cycles, automate revenue recovery, and track business performance.

2. Zoho Billing hosts over 50 types of reports helping you keep track of your business's performance with powerful metrics, including sales, receivables, revenue, and churn insights.

3. Zoho Billing uses PCI-compliant hosted pages to keep all your payment information highly secure.

4. Zoho Billing's pricing plans are designed to accommodate different business models.

5. Effortlessly manage your customers' journey with Zoho Billing.

6. Install Zoho Billing now to transform your billing experience and improve your cash flow!

7. Before choosing a plan, you can get a 14-day free trial and experience Zoho Billing for yourself.

8. Also monitor key subscription metrics like signups, active customers, cancellations, MRR, churn, ARPU, and customer LTV.

9. Allow them to view and accept quotes, make invoice payments, access timesheets, subscription details, and provide feedback—streamlining communication.

10. Scan business cards, create new customer profiles, and access essential customer information from transaction history to comments—all in one tab.

11. Simply start a timer from your iPhone, Mac, or Apple Watch whenever you start work—Zoho Billing will log every billable minute in a clear calendar format.

Billing Management Customer Insights

1. nice to be able to handle accounts on the goGreat app... How to add bank details for payment by subscribersSimply amazing, this is a key piece of our marketing business.Razorpay integration is broken and zero support from Zoho.Best so far.

2. Great payment gateway options.this app is almost perfect it needs interface to take credit card info I don't want to send email'sgreat tool.

3. After update unable to launch APP, it shows( something is wrong).Kindly rectify.

4. I am using in One Plus 6 mobileBest subscription software out there.

5. Integrates with Zoho books.

Steps to Troubleshoot & Fix Billing Management Issues

1. Fix Billing Management Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Billing Management: Restarting the app will resolve most errors.
  2. Update the Billing Management App. Here is how:
    1. On Android goto PlayStore » Search for "Billing Management" » Open Billing Management - Zoho » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Billing Management » click "UPDATE".
  3. Clear Billing Management - Zoho app cache: Clearing cached data will force your app to retrieve the latest data directly from Billing Management servers.
    1. On Android, goto Settings » Apps » Select "Billing Management - Zoho" » click Storage » click "Clear Cache".
  4. Check Billing Management app permissions. If any of these permissions required to use your device's features are disenabled, Billing Management might not work.
  5. Uninstall and reinstall Billing Management. If nothing else has worked, completely uninstall Billing Management then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Billing Management not working


2. Fix Billing Management Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Billing Management be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Billing Management not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Billing Management may not be able to connect to the Internet when running in the background.

Reported Issues