Published by Zillow on Nov 8, 2024

Report an issue with Apartments & Rentals.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Apartments & Rentals - Zillow?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zillow to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Apartments & Rentals - Zillow image 1 contact Apartments & Rentals - Zillow image 2

About Apartments & Rentals - Zillow

1. Those contacts are automatically added to your Favorites so you can track who’s who. • View your Favorites on a map and get directions to visit listings. • Use Rent Zestimates® as a starting point to compare fair-market values of apartments and houses. • Receive daily notifications to stay up to date on new apartments and homes for rent. • View for-rent apartments, houses, condos and townhomes in a list or on a map. • Set up your Renter Profile to quickly respond to apartment listings. • Filter rental listings by drive time and keep your commute fast. • Use the “days on Zillow” filter to spot new listings faster. • Check your recently viewed and saved rental listings.

2. When you’re ready, contact landlords and property managers directly. • Search for apartments and houses for rent by address, city or ZIP code, or draw custom search boundaries. • Filter for-rent listings by size and amenities, including in-unit laundry, on-site parking and pet-friendly homes. • Get instant notifications when houses and apartments matching your search criteria become available. • Contact landlords and property managers right away by phone or email.

3. Zillow Rentals is your one-stop shop for houses and apartments for rent.

4. Get notifications when new listings hit the market.

5. Zillow Rentals includes all the information and features you’ll ever need to find the perfect apartment or home for rent.

Apartments & Rentals Customer Insights

1. Ah wait one more complaint! I can't heart 🤍 /save listening! I tap the heart outline, nothing happens.While zillow gives you access to hundreds of properties the app is really inefficient in helping to find properties that fit your specific needs, so it's often overwhelming to use the app.

2. If you're a property manager, take the time, dangit!I love Zillow! You can view the map and see the actual locations of places to rent.

3. Maybe it is some offshoot that is supposed to help you find rentals but it certainly doesn't allow basic functionality of owning one and trying to rent it.

4. Really, it's worth a try you can always remove it if you find it's not as user friendly as I believe it has been.You went from the best and most effective apartments and homes finder app to the absolute dumbest.

5. Plz fixthis has been super easy for looking at places that would be a good rental for us.

6. There are two options when you click my rental (which is listed on zillow) add lease and manage payments.

7. All the important information landlord's want to know is already ready to go to make contacting properties so much easier than doing it over and over again for each property.

8. I've tried allot of other apps like this but this one is my favorite!A comprehensive and easy to use app however the lag and glitches are awful.

9. I find a listing, click it images don't show up - just a loading circle, constantly spinning.

10. You can't see any view of the prop or make changes either.Although I haven't had much success in finding some place affordable for me to rent it isn't because of the app.

11. The app doesn't bug you by sending tons of notifications like some other apps do.

Steps to Troubleshoot & Fix Apartments & Rentals Issues

1. Fix Apartments & Rentals Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Apartments & Rentals: Restarting the app will resolve most errors.
  2. Update the Apartments & Rentals App. Here is how:
    1. On Android goto PlayStore » Search for "Apartments & Rentals" » Open Apartments & Rentals - Zillow » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Apartments & Rentals » click "UPDATE".
  3. Clear Apartments & Rentals - Zillow app cache: Clearing cached data will force your app to retrieve the latest data directly from Apartments & Rentals servers.
    1. On Android, goto Settings » Apps » Select "Apartments & Rentals - Zillow" » click Storage » click "Clear Cache".
  4. Check Apartments & Rentals app permissions. If any of these permissions required to use your device's features are disenabled, Apartments & Rentals might not work.
  5. Uninstall and reinstall Apartments & Rentals. If nothing else has worked, completely uninstall Apartments & Rentals then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Apartments & Rentals not working


2. Fix Apartments & Rentals Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Apartments & Rentals be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Apartments & Rentals not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Apartments & Rentals may not be able to connect to the Internet when running in the background.

Reported Issues