Contact Apartments Customer Service

Why chat with our AI Apartments Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Apartments.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. No sharing of personal data with 3rd parties and no collection of personal data for advertising purposes.

2. But regardless there are still affordable apartments kisted here on apartment guide in a wide assortment of cities.

3. I do wonder how they make money, maybe by charging apartment complexes to be included in their listings.

4. And actually, the selection is great, better than Zillow.I've used this app since 2013.

5. You can skip that step and the app still works as advertised.

6. First of all, no sign up required.

7. Shows a lot of great info in a collected and easy way with extremely limited ads, which is nice.

1. Fix Apartments Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Apartments: Restarting the app will resolve most errors.
2. Update the Apartments App. Here is how:
   1. On Android goto PlayStore » Search for "Apartments" » Open Apartments by Apartment Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Apartments » click "UPDATE".
3. Clear Apartments by Apartment Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Apartments servers.
   1. On Android, goto Settings » Apps » Select "Apartments by Apartment Guide" » click Storage » click "Clear Cache".
4. Check Apartments app permissions. If any of these permissions required to use your device's features are disenabled, Apartments might not work.
5. Uninstall and reinstall Apartments. If nothing else has worked, completely uninstall Apartments then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Apartments not working

2. Fix Apartments Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Apartments be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Apartments not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Apartments may not be able to connect to the Internet when running in the background.