Contact Mortgage Customer Service

Why should I report an Issue with Mortgage by Zillow: Calculator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zillow to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Remember, it’s best to talk to at least three different lenders when shopping for a mortgage to find the right loan for you. • Find out how much you can afford to spend on a new home with our home affordability calculator. • Estimate your monthly mortgage payment with our mortgage payment calculator. • Compare mortgage rates, APRs, fees, monthly payments, loan lengths and more with customized quotes from dozens of lenders. • Get real-time mortgage rates based on your location and loan requirements. •Find a local lender to discuss your loan options and help you get pre-qualified to buy a home. • Rate history makes it easy to come back and compare past rates with current quotes. • “Call lender” function allows you to contact lenders directly through the app. • Refinance calculator estimates your breakeven point and shows money savings over time. • Compare the latest refinance rates to see if you can lower your interest rate. • Find a HELOC lender to see if you can tap into your home equity. • HARP quoting provides custom refinance rates for homeowners who are upside down on their mortgage. • Easily share results with your spouse or partner from the app.

2. Use Zillow calculators to find out what you can afford, and gain control of the home finance process with live, customized mortgage rates from multiple lenders, all in one place.

3. Find a local lender in minutes who can help you get pre-qualified for a mortgage, and show sellers that you’re a serious and credible buyer.

4. Our app makes it easy to reach a local lender, whether you’re looking to purchase or refinance a home.

5. Financing a home can be complicated. We’re here to help.

6. We are always working to improve Zillow’s apps.

7. Homeownership may be closer than you think.

8. Please continue to send feedback to mortgagesupport@zillow. com.

1. Tried to calculate a refinance from 30 year to 15 year going from 3.375 interest rate to a 2.875 and said i would lose money in the long run assuming the extra I amount I paid each month was pure interest.Showed information I need for my affordibility to purchase real estate.

2. Thanks Zillow!decimal for interest rate input is on another screen, have to hit alternate key, hit decimal, then go back to number screen.... dumb design.Calculates wrong amounts.

3. The marh is all wrong!!This app get auto updated to show ads despite settings was do not auto-updateI just cannot get any detail from this app, such as detailed monthly amortizationNot a calculator.

4. If you put income taxes at 15% (conservative state) nothing changes vs 30% (liberal state) Also it doesn't allow you to put your general expenses in.... What if you have a large family and thus have more expenses? There's not even a field for general expenses.

5. Don't they listen to Dave Ramsey? Fix the calculator errors and it will be an amazing app.Affordability calculator broken.

6. It is the only calculator I have found that allows you to choose your debt to income ratio.

7. The app is slick and has the potential to be really useful but the refinance calculations are flat out wrong.

8. It has "other debts" but that's only for debt-to-income not cost-of-livingThe other recent reviews are right.

9. Zillow, you got the UX down pat, but please find a freshman math economics intern and fix this.

10. You can do better.Calculator is too simple and fails.

11. Has the potential to be a great app, but generates too many errors.

1. Fix Mortgage Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mortgage: Restarting the app will resolve most errors.
2. Update the Mortgage App. Here is how:
   1. On Android goto PlayStore » Search for "Mortgage" » Open Mortgage by Zillow: Calculator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mortgage » click "UPDATE".
3. Clear Mortgage by Zillow: Calculator app cache: Clearing cached data will force your app to retrieve the latest data directly from Mortgage servers.
   1. On Android, goto Settings » Apps » Select "Mortgage by Zillow: Calculator" » click Storage » click "Clear Cache".
4. Check Mortgage app permissions. If any of these permissions required to use your device's features are disenabled, Mortgage might not work.
5. Uninstall and reinstall Mortgage. If nothing else has worked, completely uninstall Mortgage then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mortgage not working

2. Fix Mortgage Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mortgage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mortgage not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mortgage may not be able to connect to the Internet when running in the background.