Contact MemberMe+ Customer Service

Why should I report an Issue with MemberMe+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MiGym to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With MemberMe you can view your gym, sports, or fitness facility’s live schedules/availability and book appointments, classes and training sessions right from your Smartphone!

2. Information such as opening times, contact details, facility location and directions, and training tips are available on MemberMe and can be e-mailed to friends.

3. Through MemberMe, you can view the number of available timeslots and openings in the class, a detailed session description, the location of the class/session, and the book/cancel cut-off times.

4. Book & cancel classes, training sessions, rooms, fields and courts directly from your phone.

5. Share bookings with friends through Facebook as well as directions, news, and facility information and offers via e-mail.

6. With MemberMe, you’ll immediately know when there are new programs and openings in classes, ensuring that you’ll never miss a special event.

7. MemberMe works with any sports or fitness business using EZFacility’s member management software.

8. Get real-time access to your facility’s reservation schedule for classes, trainers, rooms, fields and courts from wherever you are.

9. Instantly receive the most current information, news and offers in the palm of your hand.

10. Get push notifications for new offers so you always know about special promotions, happy hours, late-breaking availability, etc.

11. If your facility is not yet signed up, ask them to look into the MemberMe App!

1. Tried clearing cache, deleting data, reinstalling, run memory fix, restart phone.... the app is buggy and error prone.The bookings section isn't working, showing black blank screen for a while now.

2. Does everything you need quickly and easily without loads of bloated bells and whistles or asking for access to every feature of your phone.Was working until it stopped working and only shows a black screen when launched.

3. even the error message is not clear what to do!Pretty rubbish, even the default home screen option in the settings doesn't open to want you set it to.

4. Even my nan could program thatSays there's spots available for a class and then doesn't allow you to book it because the class is full.

5. The search function doesn't work, like didn't allow me to enter search terms, and the map function was 100 miles off.

6. It's clear the developer wrote this licensed it to a bunch of gyms and abandon further development.Completely non functional after last update.

7. After repeated attempts the app doesn't allow me to to register.

8. Even tried to delete one to move to another and still get a message that the card is registed to another deives.

9. Not helpful for troubleshooting.can't even register to my boxing club online for which you have provided the app.

10. Can't get past the first screen to find my gym.

11. Feedback section also not picking up the feedback type.

1. Fix MemberMe+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MemberMe+: Restarting the app will resolve most errors.
2. Update the MemberMe+ App. Here is how:
   1. On Android goto PlayStore » Search for "MemberMe+" » Open MemberMe+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MemberMe+ » click "UPDATE".
3. Clear MemberMe+ app cache: Clearing cached data will force your app to retrieve the latest data directly from MemberMe+ servers.
   1. On Android, goto Settings » Apps » Select "MemberMe+" » click Storage » click "Clear Cache".
4. Check MemberMe+ app permissions. If any of these permissions required to use your device's features are disenabled, MemberMe+ might not work.
5. Uninstall and reinstall MemberMe+. If nothing else has worked, completely uninstall MemberMe+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MemberMe+ not working

2. Fix MemberMe+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MemberMe+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MemberMe+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MemberMe+ may not be able to connect to the Internet when running in the background.