Contact Xero Accounting Customer Service

Why should I report an Issue with Xero Accounting: Invoices, tax?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Xero Accounting to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app acts as a companion to your Xero account, helping you stay productive and keep an eye on your business’ financial health from when and where it suits you. • Raise and send quotes for faster client approval so you can get started on the job sooner. • Reduce the time it takes to get paid by raising and sending invoices from your device as soon as the job is completed. • Create an invoice in a few simple steps, and send directly to clients via email, text message or other apps. • Monitor your flexible profit and loss report which can be viewed on a cash or accrual basis & helps you keep your finger on your business’ financial health. • Record spend as soon as it happens to reduce office admin and time spent looking for lost receipts. • Have vital contact information in the palm of your hand so you can do business from wherever you are. • Get a view of how much is owed and quickly add notes so you can build better business relationships.

2. With Xero Accounting, you can keep track of cash flow, view income, manage your expenses, and create invoices on the go.

3. Xero is a global small business platform that connects your business to accountants, bookkeepers, banks, enterprise & apps.

4. Xero Accounting app is a business tracking app, ideal for small business owners and managers who are signed up and set up in Xero.

5. Managing your business finances, your invoices, cash flow, income and expenses, has never been so easy.

6. Small businesses, accountants and bookkeepers locally and across the world trust Xero with their numbers.

7. Got product and feature ideas for the Xero Accounting App?

8. We’re proud to be helping over 3 million+ subscribers worldwide and your business could be next.

9. You're in good hands with Xero.

10. To contact support, visit us at raise a ticket and someone will reach out to you.

11. We're rated EXCELLENT on Trustpilot (4.

1. I can view the full Xero app in browser meaning authentication works but phone app doesn't open.I've been using Xero for 4 years, with multiple organisations.

2. Sept 10th update: today's update solved the problem.Used to be good but now they added an overall cash balance section at the top which you have to scroll past every time you use it.

3. Integrates with bank and other apps very easily.When i first installed it, it worked great now it won't let me log in keeps asking for authentication when i authenticate it goes back to log in details.

4. It prompts me to log in with email and password then says it's sent a notification to the phone (I got an email) but then nothing further happens.

5. Not happy, sorting accounts out is stressful enough without have this problem as well.Forces an invasive authenticator app which you have to install aside from the main app.

6. When you go into invoices of bills should be able to see the whole thing not just a truncated version.

7. This issue happens consistently in various geographic locations with trusted internet connections.

8. Can't remove it from showing, pretty pointless considering the next section is bank account balances.

9. Now two days out from EOFY the app stops showing profit to date, I'm out of office and this was critical to decisions.Like so many others here.

10. (Galaxy 7S) Sept 9th: Reinstalled with most recent update.

11. Quite unbelievable that after 1 month, not even a hint of a fix has been supplied.Need more functionality.

1. Fix Xero Accounting Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Xero Accounting: Restarting the app will resolve most errors.
2. Update the Xero Accounting App. Here is how:
   1. On Android goto PlayStore » Search for "Xero Accounting" » Open Xero Accounting: Invoices, tax » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Xero Accounting » click "UPDATE".
3. Clear Xero Accounting: Invoices, tax app cache: Clearing cached data will force your app to retrieve the latest data directly from Xero Accounting servers.
   1. On Android, goto Settings » Apps » Select "Xero Accounting: Invoices, tax" » click Storage » click "Clear Cache".
4. Check Xero Accounting app permissions. If any of these permissions required to use your device's features are disenabled, Xero Accounting might not work.
5. Uninstall and reinstall Xero Accounting. If nothing else has worked, completely uninstall Xero Accounting then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Xero Accounting not working

2. Fix Xero Accounting Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Xero Accounting be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Xero Accounting not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Xero Accounting may not be able to connect to the Internet when running in the background.