Contact QuickBooks Online Accounting Customer Service

Why should I report an Issue with QuickBooks Online Accounting?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Intuit Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. othere problems include your books on their computers, super high fees, print later functions don't work, try to use it on a mobile device and it won't remember your log in wanting to email you a code - so inconvenient to "snap a receipt" Kyle TurboTax issues going to be fixed?? There's no customer service!Annoyed doesn't even describe it.

2. Having to use the browser to perform certain tasks makes the whole process clunky, as the website is not mobile friendly and not everything works there.Bad functionality, keep not being able to access at least half of my customers or open invoices on the mobile app, not able to see past invoices for any of my customers.

3. Most notably failure to record transactions that are linked to credit cards or banks... the automatic recording of transactions between linked accounts and an easy to use app on my phone are the very reasons I signed up in the first place... and don't even get me started on the fees.... you don't get what you pay for these days...has a lot of problems.

4. They didn't squash bugs with the update on the 13th they created more!The app on my phone keeps turning off mileage tracking, and almost never allows me to edit and send invoices.

5. You can't snap receipts from the app eitherI have been using QB online for several years & it's very user friendly.

6. I'm going to search search a different system this year.I loved everything about Quickbooks online app until a couple of weeks ago.

7. All I need is invoicing, basic record keeping & ability to offer credit card payment to my clients.

8. I thought it was just a bug in my app but after 6 hours or so on calls with the help desk I was finally told that the functions I was looking for were never available on qb online even though I have proof that the functions were once available.

9. Such a shame because the version I used last year was perfect & had everything I neededWent from the desktop version to this because of a crazy price increase for the desktop version.

10. I had been using the desktop version since 2008, and liked it.

11. However, the price keeps going up & I have a very small client base where I do not need all the bells & whistles.

1. Fix QuickBooks Online Accounting Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart QuickBooks Online Accounting: Restarting the app will resolve most errors.
2. Update the QuickBooks Online Accounting App. Here is how:
   1. On Android goto PlayStore » Search for "QuickBooks Online Accounting" » Open QuickBooks Online Accounting » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for QuickBooks Online Accounting » click "UPDATE".
3. Clear QuickBooks Online Accounting app cache: Clearing cached data will force your app to retrieve the latest data directly from QuickBooks Online Accounting servers.
   1. On Android, goto Settings » Apps » Select "QuickBooks Online Accounting" » click Storage » click "Clear Cache".
4. Check QuickBooks Online Accounting app permissions. If any of these permissions required to use your device's features are disenabled, QuickBooks Online Accounting might not work.
5. Uninstall and reinstall QuickBooks Online Accounting. If nothing else has worked, completely uninstall QuickBooks Online Accounting then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing QuickBooks Online Accounting not working

2. Fix QuickBooks Online Accounting Server issues & Internet Connection

1. Check network connection: An unstable Internet will make QuickBooks Online Accounting be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to QuickBooks Online Accounting not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, QuickBooks Online Accounting may not be able to connect to the Internet when running in the background.