Contact Xero Verify Customer Service

Why should I report an Issue with Xero Verify?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Xero Accounting to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can receive push notifications for fast authentication, instead of having to open the app and enter a code into Xero when you login.

2. So Xero has put an extra deadbolt on the door to help keep your data secure.

3. It significantly reduces the risk of someone gaining access to your account, even if they’ve managed to obtain your email and password through a phishing attack or malware.

4. At Xero, protecting your data is fundamental to everything we do.

5. This is why Xero uses MFA to secure logins.

6. The Xero Verify app is simple to use.

7. Just one easily guessed password can stop your business in its tracks.

8. Simply accept the notification on your device’s home screen - it’s that easy. * Sign into your Xero account using push notifications on your device (if enabled). * Generate six digit verification codes, even if you don’t have a network or mobile connection.

1. There are plenty of far more critical applications that use Google or Ms authenticator.Keep pop out errors QR code is no longer valid, reinstalled the app, restart my phone, my pc, whatever i tried, set up code too, all unsuccessful.

2. Push notifications don't work (and it's not my phone, as every other notification is working).

3. The customer support instructions say to push the "get in touch" button which doesn't actually exist...like thier phone number.

4. Silly verification app stop me from login and failed to access to my account and i am in rushHave had nothing but delays when I want to login to Xero.

5. Xero doesn't send the verification code to my mobile.

6. I have to log in every single day and it's wasting time to use my phone when notifications don't work.

7. I want to cancel my subscription at this point.Meh. I have TFA enabled on half a dozen other sites and apps i use, and none of these require a secondary app to get the job done, or a backup email address.

8. The Xero app also makes it very difficult to use any other authenticator but their own.

9. Extremely frustrating.The authenticator doesn't work well nowadays.

10. This is the only authenticator that never sends a request on time I have to work with.

11. Using an alternative email doesn't allow me the 30 days without having to authenticate.

1. Fix Xero Verify Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Xero Verify: Restarting the app will resolve most errors.
2. Update the Xero Verify App. Here is how:
   1. On Android goto PlayStore » Search for "Xero Verify" » Open Xero Verify » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Xero Verify » click "UPDATE".
3. Clear Xero Verify app cache: Clearing cached data will force your app to retrieve the latest data directly from Xero Verify servers.
   1. On Android, goto Settings » Apps » Select "Xero Verify" » click Storage » click "Clear Cache".
4. Check Xero Verify app permissions. If any of these permissions required to use your device's features are disenabled, Xero Verify might not work.
5. Uninstall and reinstall Xero Verify. If nothing else has worked, completely uninstall Xero Verify then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Xero Verify not working

2. Fix Xero Verify Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Xero Verify be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Xero Verify not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Xero Verify may not be able to connect to the Internet when running in the background.