Published by CMB Wing Lung Bank Ltd. on Dec 18, 2024

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Why should I report an Issue with CMB WING LUNG BANK?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CMB Wing Lung Bank Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CMB WING LUNG BANK

1. - Simply open a banking account with your HKID card and mobile phone. (Only applicable to HKID cardholders. - Online application for new customer branch account opening service: Open account after identity verification in branch.

2. CMB Wing Lung Bank (formerly known as Wing Lung Bank), founded in 1933, is among the oldest local Chinese banks in Hong Kong, main branch located at 45 Des Voeux Road Central.

3. CMB Wing Lung Bank mobile App has a more concise interface, easier operation, multiple security verification advantages, and provides multi-language services and personalized settings.

4. Select the most commonly used lifestyle services to meet individual needs anytime and anywhere, such as global remittance, real-time transfer, bill payment, QR code for collection and payment, etc.

5. The offer and services are subject to relevant terms and conditions. “Invest Globally” in the above information refers only to major global investment markets.

6. Enjoy 7x24 global market news, free and real-time price quotes, research analysis, and industry experts live.

7. Following its motto of “Progress with prudence, service with sincerity”, the Bank has been evolving and contributing to the socio-economic development with great effort.

8. Master your account with visual account management and intuitive asset distribution.

9. Follow us on WeChat “招商永隆銀行” or “cmbwinglungbank” and receive latest details for promotion and update.

10. Warning: To borrow or not to borrow?

11. Borrow only if you can repay!

CMB WING LUNG BANK Customer Insights

1. Please fix it immediately !!! I am waiting it to do my banking services !!!it is a garbage app! This bank's internet banking is sucks, nowaday still need the existing customer to download the application form, print, sign and return the hard copy to the bank in person? The web site even no link to direct the customer to get the form? Old and outdated bank, managed by stupid people , even worse than 30 years ago....Xiaomi 11T Pro, Android 12.

2. I have had SIX other bank apps and two other financial apps, and hundreds of other apps installed on my phone - zero of them face the same issue.Unusuable, does not scale to my 8" tablet and does not scroll properly so I cannot go to the lower part of the screen to confirm my password.

3. Updated to the latest version doesn't help! Is CMBWLB stops people using their money?Need to access phones internal memory, photos contacts chats etc... Too demanding.

4. Would be good to at least keep us logged in for a good 3-5 minutes or so.The app doesn't open (close upon launching the app, without any error message prompted from the system - meaning the app makes the closing action itself, not the system).

5. I am using Android 13 under beta program on my Pixel phone - the system version that is being launched onto latest devices.

6. I need to switch to different apps before making decision to buy or sell my stocks.

7. This problem has persisted for months.After download & installation, the App cannot be opened, a fast flash of the logo then disappeared without any messages.

8. The only way to resolve it is to use the browser.Whenever I want to check my transaction records, I always get the interface server error.

9. I am overseas and wanted to make important transactions but keep showing loading and no response after that.

10. No response from the technical team yet.App closed itself when I tried to launch it.

11. Useless even I reinstalled it and restarted my phone.

Steps to Troubleshoot & Fix CMB WING LUNG BANK Issues

1. Fix CMB WING LUNG BANK Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CMB WING LUNG BANK: Restarting the app will resolve most errors.
  2. Update the CMB WING LUNG BANK App. Here is how:
    1. On Android goto PlayStore » Search for "CMB WING LUNG BANK" » Open CMB WING LUNG BANK » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CMB WING LUNG BANK » click "UPDATE".
  3. Clear CMB WING LUNG BANK app cache: Clearing cached data will force your app to retrieve the latest data directly from CMB WING LUNG BANK servers.
    1. On Android, goto Settings » Apps » Select "CMB WING LUNG BANK" » click Storage » click "Clear Cache".
  4. Check CMB WING LUNG BANK app permissions. If any of these permissions required to use your device's features are disenabled, CMB WING LUNG BANK might not work.
  5. Uninstall and reinstall CMB WING LUNG BANK. If nothing else has worked, completely uninstall CMB WING LUNG BANK then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CMB WING LUNG BANK not working


2. Fix CMB WING LUNG BANK Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CMB WING LUNG BANK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CMB WING LUNG BANK not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CMB WING LUNG BANK may not be able to connect to the Internet when running in the background.

Reported Issues