Published by West Coast Arborists

Report an issue with WCA.
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Why should I report an Issue with WCA Mobile V2?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of West Coast Arborists to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact WCA Mobile V2 image 1 contact WCA Mobile V2 image 2

About WCA Mobile V2

1. Today, the family-owned company is providing professional tree maintenance and management services for over 200 municipalities and public agencies throughout the states of California, Arizona, and Nevada.

2. One thing that sets WCA apart from the other tree care firms is our tree inventory software program called ArborAccess.

3. Our services include but are not limited to: tree pruning, tree removals, tree planting, tree evaluations, and tree inventories.

4. It is being utilized by municipalities and public agencies across the tri-state area and has been a proven method to help manage their urban forests.

5. ArborAccess incorporates the use of GPS technology to better maintain and track work history records, schedule future work, and assist with budget management.

6. This authorization will require you to send an activation code along with the device's phone number or mac address to our servers through a secure connection over https.

7. If this doesn't work for you and you really want to use this app please visit our website westcoastarborists. com/careers and fill out an employment application...

8. Our staff of ISA Certified Arborists ensure industry standards are always in compliance.

9. West Coast Arborists, Inc. (WCA, Inc. ) was established in 1972.

10. All work is performed by specially trained personnel.

11. To use the app you will go through a 2 step authorization process.

WCA Customer Insights

Steps to Troubleshoot & Fix WCA Issues

1. Fix WCA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WCA: Restarting the app will resolve most errors.
  2. Update the WCA App. Here is how:
    1. On Android goto PlayStore » Search for "WCA" » Open WCA Mobile V2 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WCA » click "UPDATE".
  3. Clear WCA Mobile V2 app cache: Clearing cached data will force your app to retrieve the latest data directly from WCA servers.
    1. On Android, goto Settings » Apps » Select "WCA Mobile V2" » click Storage » click "Clear Cache".
  4. Check WCA app permissions. If any of these permissions required to use your device's features are disenabled, WCA might not work.
  5. Uninstall and reinstall WCA. If nothing else has worked, completely uninstall WCA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WCA not working


2. Fix WCA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WCA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WCA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WCA may not be able to connect to the Internet when running in the background.

Reported Issues