Published by Voylla Fashions

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Why should I report an Issue with Voylla : Fashion Jewellery Shopping App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Voylla Fashions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Voylla : Fashion Jewellery Shopping App image 1 contact Voylla : Fashion Jewellery Shopping App image 2

Voylla Customer Insights

1. In this pandemic people are avoiding to step outside and these sites/app are telling us for selfshipment of the product if you have raised the return request.I had Insta Vouchers and was trying to redeem online on their official website but it just did not accept my gift codes.. tried switching browsers and devices but no fix... even customer care did not provide with a resolution! At the end I downloaded this App and tried my luck... Viola!! It worked like magic... The app is quick and user friendly... also restores all your order details and cart items once you Login.

2. Rest, I'm a huge fan of their earrings collection, it's a must try! They really need to fix their order page on app though, also the filters don't work properly.Very bad experience as my coupon code for 10% didn't apply.

3. I doubt your authenticity now.So I was checking for some jewellery shopping app when Voylla was recommended to me three - four times so I installed it.But what I found out was that there is literally no variety in the jewelleries.The price for every jewellery is hell of a lot and they don't give much options to choose from.It was simply a waste of time for me and it's not even worth installing.The products are really nice , but expensive than other online sites .

4. The most worst part is that it does not shows the order details in the app and not any place to create the return request.

5. It just keeps on saying no order found, in spite of the fact that i paid 3700 rupees just now for the items i ordered.

6. Kindly refund my 587 Rs at the earliest possible.It was a very bad experience ordering online from Voylla.

7. At the time of placing order, there was no column to apply that disc code.

8. I can't review my order as verification code didn't come even after trying so many times.

9. Very bad experience and really disappointed 😔😔😔I have ordered for the first time and my experience is not good with the process.

10. They are very interested to buy and deliver their products but when you would like to return their product for some reason they will not arrange pickup and will make lame excuses.

11. Kindly cancel my order and refund my money now.

Steps to Troubleshoot & Fix Voylla Issues

1. Fix Voylla Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Voylla: Restarting the app will resolve most errors.
  2. Update the Voylla App. Here is how:
    1. On Android goto PlayStore » Search for "Voylla" » Open Voylla : Fashion Jewellery Shopping App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Voylla » click "UPDATE".
  3. Clear Voylla : Fashion Jewellery Shopping App app cache: Clearing cached data will force your app to retrieve the latest data directly from Voylla servers.
    1. On Android, goto Settings » Apps » Select "Voylla : Fashion Jewellery Shopping App" » click Storage » click "Clear Cache".
  4. Check Voylla app permissions. If any of these permissions required to use your device's features are disenabled, Voylla might not work.
  5. Uninstall and reinstall Voylla. If nothing else has worked, completely uninstall Voylla then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Voylla not working


2. Fix Voylla Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Voylla be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Voylla not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Voylla may not be able to connect to the Internet when running in the background.

Reported Issues