Published by MANGO on Oct 30, 2024

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Why should I report an Issue with MANGO - Online fashion?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MANGO to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MANGO - Online fashion

1. What’s more, through notifications you can discover the latest products, enjoy exclusive offers and stay up to date with the latest trends in online fashion.

2. Enable the instant notifications feature and you’ll be among the first to discover the new collection garments arriving each week, the lookbooks to inspire your stylings of the season and the discounts and promotions you can enjoy.

3. You can also use our app to stay up to date with our promotions and exclusive offers in online fashion.

4. So, if you start filling your shopping bag from your Smartphone and later decide to continue shopping via your Tablet, the items will be synchronised, allowing you to finalise your order whenever and however you want.

5. If you need to have the garment you want right now, use the geolocation feature of our app and find your nearest store and the quickest way to get there. Create your Wishlist.

6. Browse through the different collections featured, be inspired by the proposed outfits in each editorial and find what you are looking for by using the size, colour and price filters.

7. Enjoy your online fashion app whenever you want!

8. You can also log on to the My orders section to keep all your till receipts, for both online orders and your purchases in physical stores.

9. Scan the barcode of the item, or enter it manually, to see where you can find one or to buy it online.

10. Whenever you log on to our online clothing app with your user ID and password, your items will be saved so that you can access them from any device.

11. Your online shopping bag can be accessed from any device.

MANGO Customer Insights

1. Account.firstname.input I had to select a country in account to make the app show euro prices while I downloaded the app from the nl appstore Ideal payments did not work from the app so I had to do paypall Selecting items from the shopping basket was unresponsive.

2. Very confusing.One of the absolute worst shopping apps I've used recently The account section failed to load properly, it showed funny field input names like.

3. I took 20 seconds for the product to load the pdpWhen trying to finish a purchase, the screen gets you locked and does not give you the option to proceed.

4. The lack of customer care is a major concern, as the provided phone number did not work and my online form went unanswered.

5. Would be nice for the menu to be fixed to the screen at all times so I can navigate more easily.Online shopping experience is always bad for me.

6. It is possible to put products in cart, but checkout is not possible.Once I did started saw the any item then scroll down then select anyone item then I was gone back, then item was start from beggining.

7. Also the shopping bag is not being updated timely with changed prices of the itemsSo convenient to have the app on my phone.

8. Despite Mango's website and app claiming that my order had been dispatched, the logistics partner confirmed they had not received it.

9. So urgent solve this problem.Does not automatically take me to the mango page from a Facebook AD, i would have to search for that item on the app.

10. I heard from customer service that some of the items are not available, so they canceled my whole order.

11. My last purchase didn't even show up in my account because there was an error.

Steps to Troubleshoot & Fix MANGO Issues

1. Fix MANGO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MANGO: Restarting the app will resolve most errors.
  2. Update the MANGO App. Here is how:
    1. On Android goto PlayStore » Search for "MANGO" » Open MANGO - Online fashion » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MANGO » click "UPDATE".
  3. Clear MANGO - Online fashion app cache: Clearing cached data will force your app to retrieve the latest data directly from MANGO servers.
    1. On Android, goto Settings » Apps » Select "MANGO - Online fashion" » click Storage » click "Clear Cache".
  4. Check MANGO app permissions. If any of these permissions required to use your device's features are disenabled, MANGO might not work.
  5. Uninstall and reinstall MANGO. If nothing else has worked, completely uninstall MANGO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MANGO not working


2. Fix MANGO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MANGO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MANGO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MANGO may not be able to connect to the Internet when running in the background.

Reported Issues