Published by Riva Fashion on Dec 18, 2024

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Why should I report an Issue with Riva Fashion?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Riva Fashion to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Riva Fashion

1. Check New Arrivals in 2022, Sales Offers, and Accessories too. • Scan items in the store - find more sizes available online. • Add items to your wish list - Full control of you are shopping at Riva App with order history & parcel tracking. • Get email alerts once stock is available for any out-of-stock items. • Choose your preferred payment option: Cash on delivery, Credit card, or Knet, and more options available. • Find stores around you - Share your favorites on social media and with friends.

2. Riva Fashion shopping online is the best leading fashion brand that provides to the Middle East Market including Kuwait, Saudi Arabia, UAE, Bahrain, and Qatar.

3. Riva Fashion is the winner of the World Brand Awards for 2016, 2017, 2018. • Browse the latest fashion trends and shop your favorite casual and elegant looks.

4. Riva Fashion is a preferred woman and kids fashion clothing brand since 1997.

5. Riva Fashion is a major fashion reference in the Middle East during peak seasons including Ramadan.

6. Enjoy hassle-free shopping for the latest fashion trends in women and girls’ dresses.

7. Download Riva Fashion Shopping App and start shopping right now.

8. Shop and Buy the latest women’s fashion dresses in 2022.

9. Watch out for our trendy collections and select from a vast range of clothing for Women and Kids Online.

10. We always love to hear your feedback!

11. Drop us a line at wecare@rivafashion. com to share your thoughts and ideas.

Riva Fashion Customer Insights

1. Even if you follow terms and conditions There is something seriously wrong with their financial departmentVery bad and getting worse everytime .. every catagory is empty from the inside !!! Uninstalling.Very bad application actually, it is very slow, the order list would not give correct info about the status of the order, the wishlist would start from the oldest items you liked which brings all the old and maybe out of stock items in your sight instead of the freshly added items.. It also requires several trials to checkout before one is accepted.

2. I contacted theem directly few times, but they don't seem to care to improve the app.it is absolutely a very bad application, it always shows nothings in the categories, as the dashboard shows the title and once you click on it, it gave empty screen and request to continue shopping!!! it is waste of timeNothing to say about the clotheer, great quality.

3. Also worst customer service, taking more than a month to receive a refund on my returned item, and I still didn't receive it.Very slow and doesn't work properly.

4. Everytime I want to use a feature it prompts me to log in and login feature doesn't work, and I keep changing my password which works but eventually i can't even log in.

5. Very slow, keeps crashing, filters doesn't work, and the search is not accurate.

6. The app doesn't always work, I have to click on things multiple times before the action can be processed.

7. My first experience was really good les than 14 hours i got my order, but the second time over 8 days and still nothing.The app was working great, but the last 4 months I tried multiple times to buy from the app.

8. And nothing wrong with my cards.Since 3 years I have been complaining about how the app is tooo slow to do shopping.

9. Application doesn't work.

10. It kept giving me an error ( invalid card), the funny thing is I used the same cards to buy from the app multiple times and it was fine.

11. And for some reasons once I put my card informations it doesn't proceed with the payment.

Steps to Troubleshoot & Fix Riva Fashion Issues

1. Fix Riva Fashion Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Riva Fashion: Restarting the app will resolve most errors.
  2. Update the Riva Fashion App. Here is how:
    1. On Android goto PlayStore » Search for "Riva Fashion" » Open Riva Fashion » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Riva Fashion » click "UPDATE".
  3. Clear Riva Fashion app cache: Clearing cached data will force your app to retrieve the latest data directly from Riva Fashion servers.
    1. On Android, goto Settings » Apps » Select "Riva Fashion" » click Storage » click "Clear Cache".
  4. Check Riva Fashion app permissions. If any of these permissions required to use your device's features are disenabled, Riva Fashion might not work.
  5. Uninstall and reinstall Riva Fashion. If nothing else has worked, completely uninstall Riva Fashion then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Riva Fashion not working


2. Fix Riva Fashion Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Riva Fashion be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Riva Fashion not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Riva Fashion may not be able to connect to the Internet when running in the background.

Reported Issues