Contact Staples Customer Service

Why should I report an Issue with Staples® - Shopping App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Staples, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Same day pick up is available on all your favorite home/office supplies and school supplies. - Use the barcode scanner to check prices and use our easy reorder features. - Use the Orders Screen to get updates on recently placed orders and stay informed on order status and delivery times.

2. Qualifying online orders receive free next day shipping -- or get it even faster by buying online & picking up at your local store or choosing Instacart for same day delivery. - Get instant access to our daily deals right from the home screen. - Buy Online and Pick Up In-Store.

3. Look for special in-app offers and use enhanced search to quickly find and order everything you need. - Sign up for the Staples Rewards Program for exclusive offers, free delivery, and support. Already a member?

4. View past orders with the Order History screen for quick reordering. - Our new Lists Screen is an easy way to stay organized and make re-ordering a snap.

5. Shop anywhere, any time for the latest deals on paper, ink cartridges, office supplies, and technology products from printers to computers, monitors, keyboards, and mice.

6. Shop from anywhere for office supplies, ink & toner, school supplies and more. Need it tomorrow?

7. Log in and create a new list or view a previous list. - Personalize your shopping experience and store multiple payment methods, address profiles, and more.

8. The Staples App has you covered whether you are returning to work in the office, working from home, or gearing up for back to school.

9. Link your existing account and get notifications when your Staples Rewards become available.

10. Track rewards earned from spending and ink recycling and view your rewards balance.

11. Get everything your student needs for back to school from notebooks to binders, to pens and pencils and graphing calculators.

1. And can't send app feedback report from sign in screen cuz it wants you to sign in first.I never write reviews, but staples is my favorite store and the fact that I cannot use the app, without it bugging and saying "something went wrong" every other minute is so sad.

2. My last experience with the older version was smoother, and I can't believe I'd say I'd rather put up with the fact that I can barely see the blurry product than this laggy update :(It's almost 2022, c'mon staples! The website response and layout is atrocious, so I downloaded the app thinking it might be a little faster and easier to navigate, nope it's just the website in an app.

3. There's no way to go back from a product page or your cart without being forced to start all over again & the closing the app Search filters, sorting & terms don't work 85% of the time.

4. No notifications, very little value remaining.Search is terrible, can't filter by items that are in stock only at your store.

5. Set store link in the search filter drawer does not work.

6. Wont let me set local store.I put something in my cart and the removed it and bought it at a store next town over, and ever since, for weeks now, I get messages reminding me I have something in my cart.

7. But mostly, the bugs... they need to get rid of the bugs & glitches it makes the entire experience very choppy.It's 2022 & this is one of the worst apps I've ever used.

8. Also, if you need to back up with that you lose what you had so it becomes frustrating to even have the app downloaded because I would only need the app for the fact that I need to print lots of things.Several issues with this app.

9. A specific search for oil based paint marker yielded Crayola markers as the first result.

10. Ultimately I need to go back into the search bar and re-enter the page I was on.

11. A very common feature in retail apps.This app is awful and frustrating! If I hit my back button, it closes the app.

1. Fix Staples Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Staples: Restarting the app will resolve most errors.
2. Update the Staples App. Here is how:
   1. On Android goto PlayStore » Search for "Staples" » Open Staples® - Shopping App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Staples » click "UPDATE".
3. Clear Staples® - Shopping App app cache: Clearing cached data will force your app to retrieve the latest data directly from Staples servers.
   1. On Android, goto Settings » Apps » Select "Staples® - Shopping App" » click Storage » click "Clear Cache".
4. Check Staples app permissions. If any of these permissions required to use your device's features are disenabled, Staples might not work.
5. Uninstall and reinstall Staples. If nothing else has worked, completely uninstall Staples then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Staples not working

2. Fix Staples Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Staples be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Staples not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Staples may not be able to connect to the Internet when running in the background.