Published by DataGenius Software Labs Ltd

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Why should I report an Issue with My Vitals?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DataGenius Software Labs Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About My Vitals

1. You can grant permission to any number of your trusted people who can view your entire medical data and if needed, they can also edit such data.   ● A notification will be sent when other people make changes to your medical data.   ● You can add or remove access and permission for other members to your medical data.

2. Easy to use health diary has features to save your readings for Blood Pressure, Blood Glucose, Oxygen Saturation, Pulse, Weight, Medical Reports and other important information related to health of you and your family.

3. Save your self's and family's health vitals, medical information, full medical data on a regular basis.

4. Access your data anywhere, anytime.   ● New feature introduced for adding friends and family members to access and edit your data.

5. New and expanded version of My Vitals™ – your health and medical information diary.

6. My Vitals™ is a simple to use application to store your entire medical history and information in one safe place.

7. You can create multiple profiles for your family members and other people in your care.

8. With one click, you can also send data to your Doctors and health providers as needed.

9. Sharing data between family is simple and secure.

10. If you love this application, please give us a favorable rating, and also share the app with family, friends and people you know.

11. You can save multiple profiles of all family members on one device and securely in cloud.

My Vitals Customer Insights

1. The analytics tracking y-axis isn't dynamic to the data or adjustable, which means that if the data is above the top number on the axis you just wont see it or if the data is within a few digits of each other (say, temperature data) it will just look okke a flat line.First, the amount of people thinking this takes your vitals through your phone is astonishing.

2. If I could change one thing it would be to be able to keep a medication list and compare vitals when meds are upped or added.It takes a hell of long time to step back to 1957 using the date picker you use.

3. Weight graph is a hundred pounds light.This is the only app that i found that combines all vital signs required easily.

4. That is really bizzare.I will happily change this to 5 stars if I can ever figure out how to analyze the vitals other than just weight and glucose.

5. Data then should be displayed in respective vital signs report.

6. Although I would like to be able to print all my data within a date range in one report to send to my doctor.

7. Then ultimately to be able to share readings with other people who can sync through other devices, and then backupThe app does what it basically intends to do.

8. First,the history is only for one month...if you enter data first.

9. This is for recording your vitals and comparing the data in useful ways.

10. view all vital signs in one graph as well as selected vital signs only.I think this app is great.

11. Also how do I retrieve my data in the cloud? Just updated and app keeps crashing and will not open.This app works ok,except for a few quirks.

Steps to Troubleshoot & Fix My Vitals Issues

1. Fix My Vitals Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Vitals: Restarting the app will resolve most errors.
  2. Update the My Vitals App. Here is how:
    1. On Android goto PlayStore » Search for "My Vitals" » Open My Vitals » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Vitals » click "UPDATE".
  3. Clear My Vitals app cache: Clearing cached data will force your app to retrieve the latest data directly from My Vitals servers.
    1. On Android, goto Settings » Apps » Select "My Vitals" » click Storage » click "Clear Cache".
  4. Check My Vitals app permissions. If any of these permissions required to use your device's features are disenabled, My Vitals might not work.
  5. Uninstall and reinstall My Vitals. If nothing else has worked, completely uninstall My Vitals then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Vitals not working


2. Fix My Vitals Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Vitals be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Vitals not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Vitals may not be able to connect to the Internet when running in the background.

Reported Issues