Published by Sven Owsianowski on Nov 7, 2024

Report an issue with ICE Emergency Info.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with ICE Emergency Info?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sven Owsianowski to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ICE Emergency Info image 1 contact ICE Emergency Info image 2

ICE Emergency Info Customer Insights

1. I will unfortunately delete the app now.Not in english!!!! I couldn't understand any of it .. had to uninstallStill no English versions January 2021Won't workMight have been a great app if only we could chose the language we speak.Probally a good app, but I can't tell, it's in GermanDont speak german.

2. Gave 1 star because Google forces people to leave at least 1 before they can leave a review.Can't review since, despite English description in Play Store, the app is unavailable in English.

3. Very sad as it looks a good app, but so very limited with no English version.NEED IT IN ENGLISH! Hey developers! If you're going to describe your app in English, you need to make the app in English also.

4. If English version becomes available I will review and re-rate.I would love to use this app, but I need an English version.

5. Unfortunately when I installed it, nothing was in ENGLISH which is the international language.

6. I thought it would be in English because most if the about app info is in English.

7. I can't read German or, whatever language it was in.

8. Uninstalling & looking for an app that gives me a better chance of surviving an emergency in the USA.

9. From the description this app looked perfect for my requirement.

10. Even the intro page was unintelligible.

11. Can't get past the box that popped up when I opened the app.

Steps to Troubleshoot & Fix ICE Emergency Info Issues

1. Fix ICE Emergency Info Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ICE Emergency Info: Restarting the app will resolve most errors.
  2. Update the ICE Emergency Info App. Here is how:
    1. On Android goto PlayStore » Search for "ICE Emergency Info" » Open ICE Emergency Info » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ICE Emergency Info » click "UPDATE".
  3. Clear ICE Emergency Info app cache: Clearing cached data will force your app to retrieve the latest data directly from ICE Emergency Info servers.
    1. On Android, goto Settings » Apps » Select "ICE Emergency Info" » click Storage » click "Clear Cache".
  4. Check ICE Emergency Info app permissions. If any of these permissions required to use your device's features are disenabled, ICE Emergency Info might not work.
  5. Uninstall and reinstall ICE Emergency Info. If nothing else has worked, completely uninstall ICE Emergency Info then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ICE Emergency Info not working


2. Fix ICE Emergency Info Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ICE Emergency Info be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ICE Emergency Info not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ICE Emergency Info may not be able to connect to the Internet when running in the background.

Reported Issues