Contact MyUPRR Customer Service

Why should I report an Issue with MyUPRR Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Union Pacific Railroad to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Application users have the option to receive notifications directly to a mobile device, retrieve current information about their shipments, and create, review, or update a service issue.

2. The MyUPRR mobile application provides our customers the ability to manage and view the status of all rail shipments.

3. Storage, Constructive Placement, Service Interruption and General Hold). - View current status and location of your rail shipment.

4. Only current Union Pacific customers with a MyUPRR User ID have access to the MyUPRR application.

5. If you need to request access or reset your password, contact the Union Pacific eBusiness Team.

1. The alerts are a great feature.As a customer, the App would be much better if it showed the train Symbol for the Inbound railcars.great app just wish it gave more time to accept the job at home, away from home it works great!!!!Great app.

2. I recommend it if trying want to track your railcars.I appreciate being able to see what's going onata glance.

3. But could I use this for railfanning? I don't work for UPRR.Worse updates.

4. The app crashes any time you try to get details.

5. If ask someone in their yard for help they always say call Omaha.

6. I just use my lojack to find my trailers now.If you have to download this app.

7. It's basically worthless.I use my MyUPR.

8. I feel sorry for you.

9. Love it.

10. This app is usless.

1. Fix MyUPRR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyUPRR: Restarting the app will resolve most errors.
2. Update the MyUPRR App. Here is how:
   1. On Android goto PlayStore » Search for "MyUPRR" » Open MyUPRR Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyUPRR » click "UPDATE".
3. Clear MyUPRR Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from MyUPRR servers.
   1. On Android, goto Settings » Apps » Select "MyUPRR Mobile" » click Storage » click "Clear Cache".
4. Check MyUPRR app permissions. If any of these permissions required to use your device's features are disenabled, MyUPRR might not work.
5. Uninstall and reinstall MyUPRR. If nothing else has worked, completely uninstall MyUPRR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyUPRR not working

2. Fix MyUPRR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyUPRR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyUPRR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyUPRR may not be able to connect to the Internet when running in the background.