Contact Berlin Travel Guide Customer Service

Why should I report an Issue with Berlin Travel Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ulmon GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Find directions with detailed offline maps, in-depth travel content, popular attractions and insider tips with this Berlin Guide.

2. For each destination, access comprehensive and up-to-date information covering thousands of places, attractions, points of interest and many hotel booking options within the Berlin travel guide.

3. Browse directly in the Berlin guide for the most popular attractions, restaurants, shops, hotels, nightlife places, etc.

4. So turn your smartphone or tablet into a digital Berlin City Guide and planner leading you through YOUR choices of restaurants, hotels and which attractions to visit.

5. Find streets, attractions, restaurants, hotels, local nightlife and other POIs – and get guided in the walking direction of places you want to see.

6. The Berlin Offline Map and the Berlin City Guide content are fully downloaded and stored on your device.

7. Find and book hotels from within this Berlin City guide.

8. Ulmon, the makers of this Berlin travel guide app, are a small team of enthusiastic travel freaks in Vienna, Austria.

9. This Berlin Travel Guide is your reliable and easy-to-use travel companion.

10. All features, such as address searches and your GPS location also work offline and without data roaming (an internet connection is of course required for initial downloading of data or booking hotels).

11. Using this tourist guide and the Berlin subway, you will not miss a single one!

1. I've send two email but no response yet.very disappointedThis app provides sufficient information to orient yourself to Berlin.

2. It offers content related to Berlin's history, art, music, cuisine, and nature.

3. Many thanks!Great App and very helpful during our trip to BerlinEasy to use offline hence better than TripAdvisorGood map.

4. Im at the airport now and ready to fly to berlin and suddenly the app stopped working.

5. The same thing 2 days before when i was keeping notes about my trip.

6. It says something about data migration to the latest version failed.

7. It has helped me plan for a 9-day stay.

8. Now i have nothing marked because of the app.

1. Fix Berlin Travel Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Berlin Travel Guide: Restarting the app will resolve most errors.
2. Update the Berlin Travel Guide App. Here is how:
   1. On Android goto PlayStore » Search for "Berlin Travel Guide" » Open Berlin Travel Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Berlin Travel Guide » click "UPDATE".
3. Clear Berlin Travel Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Berlin Travel Guide servers.
   1. On Android, goto Settings » Apps » Select "Berlin Travel Guide" » click Storage » click "Clear Cache".
4. Check Berlin Travel Guide app permissions. If any of these permissions required to use your device's features are disenabled, Berlin Travel Guide might not work.
5. Uninstall and reinstall Berlin Travel Guide. If nothing else has worked, completely uninstall Berlin Travel Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Berlin Travel Guide not working

2. Fix Berlin Travel Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Berlin Travel Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Berlin Travel Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Berlin Travel Guide may not be able to connect to the Internet when running in the background.