Published by Ulmon GmbH on Oct 22, 2023

Report an issue with City Maps 2Go Pro Offline Maps.
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Why should I report an Issue with City Maps 2Go Pro Offline Maps?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ulmon GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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City Maps 2Go Pro Offline Maps Customer Insights

1. You have to just exit the app and it keeps running in the background using up battery power unnecessarily.Try to update Pro version (that I've purchased) now it doesn't work.

2. however this means that we likely need to update the migrating logic to resolve the issue......" Yes I try uninstalling and reinstall and still getting same message.

3. This app seems to cover a vast range of country walks and sometimes shows paths that Google doesn't seem to know about.latest upgrade means I can no longer use the app in any way.

4. Its a simple matter if screen is kept on for us to hit the power button to turn it off if we don't need the screen.Can be unreliable at times.

5. But, whenever I am offline, the map completely disappears leaving you to follow stars (that you hopefully marked beforehand) in a general direction.

6. insane.Great app for travelers! Keep track of everywhere you're been and navigate new places off-line.

7. While on the trip, my husband loves craft brews so he would search for brew pubs and we would wander around drinking beer.

8. Everytime screen goes off I need to login to phone again very frustrating.

9. So easy! Added a other level of fun! Plus, in munich we were able to figure out public transportation without a hitchLove this app.

10. So handy to find hotels, restaurants & general directions without being connected to the internet.

11. Every time I try to open app I get this message : "unfortunately the data migration to the latest was not successful.

Steps to Troubleshoot & Fix City Maps 2Go Pro Offline Maps Issues

1. Fix City Maps 2Go Pro Offline Maps Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart City Maps 2Go Pro Offline Maps: Restarting the app will resolve most errors.
  2. Update the City Maps 2Go Pro Offline Maps App. Here is how:
    1. On Android goto PlayStore » Search for "City Maps 2Go Pro Offline Maps" » Open City Maps 2Go Pro Offline Maps » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for City Maps 2Go Pro Offline Maps » click "UPDATE".
  3. Clear City Maps 2Go Pro Offline Maps app cache: Clearing cached data will force your app to retrieve the latest data directly from City Maps 2Go Pro Offline Maps servers.
    1. On Android, goto Settings » Apps » Select "City Maps 2Go Pro Offline Maps" » click Storage » click "Clear Cache".
  4. Check City Maps 2Go Pro Offline Maps app permissions. If any of these permissions required to use your device's features are disenabled, City Maps 2Go Pro Offline Maps might not work.
  5. Uninstall and reinstall City Maps 2Go Pro Offline Maps. If nothing else has worked, completely uninstall City Maps 2Go Pro Offline Maps then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing City Maps 2Go Pro Offline Maps not working


2. Fix City Maps 2Go Pro Offline Maps Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make City Maps 2Go Pro Offline Maps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to City Maps 2Go Pro Offline Maps not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, City Maps 2Go Pro Offline Maps may not be able to connect to the Internet when running in the background.

Reported Issues