Published by YallaGo on Dec 3, 2024

Report an issue with YallaGo! book a taxi.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with YallaGo! book a taxi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of YallaGo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact YallaGo! book a taxi image 1 contact YallaGo! book a taxi image 2

About YallaGo! book a taxi

1. YallaGo! is a ridesharing taxi application to grab a taxi ride any time of day or night. YallaGo! is the best car booking service for cars and taxis.

2. Thanks to your feedback, our taxi service will adapt to your needs and expectations. - Fast: We always assign the nearest car to pick you up. - Safe: We thoroughly train our Safeers.

3. There’s no need to park or wait for a taxi or bus. With YallaGo! , you just tap to book a car ride.

4. Rating system helps select best Safeers. - Modern: we have developed innovative car booking technology, which makes customer service even more accessible and safe.

5. Thanks to the quality of our service, one can always be sure to get the best tech support providing quick and precise answers, since we are always open to your needs and problems 24 hours a day, 7 days a week.

6. As the Safeer can locate the positioning of each passenger in real time mode, clients can book a car of a different category that can be ordered up to their choice, depending on their needs.

7. Our taxi car booking app is backed by the largest community of Safeers (drivers who own the car).

8. You can always track your taxi on its way to your destination, which gives you a full control over process. 4. Rate your ride!

9. Your taxi Safeer picks you up at your location point anywhere whenever you book a taxi. 3.

10. Simply enter your destination address to grab a taxi.

11. That's what allows us to surpass the competition at all levels and be adaptable to any challenges.

YallaGo! book a taxi Customer Insights

1. So disappointed because i used to depend on the app alotvery good app, but the problem it's not supported by Google maps, where drivers some times may face problems.ممتاز بس اتمنى استمروا و تكتروا السيارات و اتمنى تنشروا السيارات بمناطق مختلفة... Good... But I wish you to continue and put more cars and I wish to expansion the cars in different regions.. Thank youEasy to use app .. drivers don't take much time to arrive and u can trust using it to get a ride late at night better than riding a taxi cuz u have the driver detailsHow comes booking a taxi through your app is 5 times more expensive than normal fare, you definitely need to work on that..The new User interface, is uneasy to use and made using the app difficult, i had to revert to an older version to be able to use yallago again.

2. Prices are 2x times the normal yellow taxis.Thanks to this company I was 15mins late for an exam, not only did the captain never showed up, but here's what the customer service representative said: "we're sorry on behalf of our driver, he had an emergency and couldn't make it" ofc this happened after 20mins after the time I set, and to top it, the customer service representative said that "you can book another trip through the app" instead of offering any kind of amendment!!! Worse taxi booking app EVER!This is a very good app.

3. After speaking with customer service, they told me that the app calculates an extra kilometer at 10x times more than a minute of waiting in traffic, so they want me to go through traffic jam of the city rather than going through an empty road that's slightly more far away.

4. Drivers don't take long to arrive, and its safer than taxi's considering you have the drivers details...Was a very good choice, despite the schemes the drives try occasionally.

5. But now, the service is below average and the prices are abnormal to say the least.I had to remove the app from phone and now i can't activate it, not receiving code sms.

6. Last 3-4 rides I paid 4000-5000 pounds more than the expected price for the ride.

7. Half the times the app spends 15 minutes trying to find a captain.

8. Tech support tried to help but no use.

9. Very easy to use, and not that expensive.

Steps to Troubleshoot & Fix YallaGo! book a taxi Issues

1. Fix YallaGo! book a taxi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart YallaGo! book a taxi: Restarting the app will resolve most errors.
  2. Update the YallaGo! book a taxi App. Here is how:
    1. On Android goto PlayStore » Search for "YallaGo! book a taxi" » Open YallaGo! book a taxi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YallaGo! book a taxi » click "UPDATE".
  3. Clear YallaGo! book a taxi app cache: Clearing cached data will force your app to retrieve the latest data directly from YallaGo! book a taxi servers.
    1. On Android, goto Settings » Apps » Select "YallaGo! book a taxi" » click Storage » click "Clear Cache".
  4. Check YallaGo! book a taxi app permissions. If any of these permissions required to use your device's features are disenabled, YallaGo! book a taxi might not work.
  5. Uninstall and reinstall YallaGo! book a taxi. If nothing else has worked, completely uninstall YallaGo! book a taxi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing YallaGo! book a taxi not working


2. Fix YallaGo! book a taxi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make YallaGo! book a taxi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to YallaGo! book a taxi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, YallaGo! book a taxi may not be able to connect to the Internet when running in the background.

Reported Issues