Published by Bupa Global Travel

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Why should I report an Issue with Bupa Global Travel myCard?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bupa Global Travel to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bupa Global Travel myCard

1. The Bupa Global Travel myCard App has been designed to help our customers translate their insurance card into multiple languages for emergency assistance whilst abroad.

2. This app is only available for customers with one of the following insurances from Bupa Global Travel: Worldwide Travel Options, Worldwide Business Travel Options, World Class, Schengen Travel, Årsrejseforsikring, Enkeltrejseforsikring, Forretningsrejseforsikring and Udstationeringsforsikring.

Bupa Global Travel myCard Customer Insights

1. after the update the apps crashWorked fine for a few weeks, now it doesn't loadCannot open applicationApp doesn't works!!!i can't open this applicationApp simply crashes on load.

2. I couldn't open the open for unknow reasons, decided to uninstall the app but now I cant install it back... it keeps in hanging..it used to worl well.

3. Total rubbish.Crashes. Fix.Stupid app no longer works.

4. I cannot retrieve it easily or timely, so cannot even access the basic info.

5. Please update!!After upgrading the app, it lost the policy.

6. The app is not up to the standard of Bupa.

Steps to Troubleshoot & Fix Bupa Global Travel myCard Issues

1. Fix Bupa Global Travel myCard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bupa Global Travel myCard: Restarting the app will resolve most errors.
  2. Update the Bupa Global Travel myCard App. Here is how:
    1. On Android goto PlayStore » Search for "Bupa Global Travel myCard" » Open Bupa Global Travel myCard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bupa Global Travel myCard » click "UPDATE".
  3. Clear Bupa Global Travel myCard app cache: Clearing cached data will force your app to retrieve the latest data directly from Bupa Global Travel myCard servers.
    1. On Android, goto Settings » Apps » Select "Bupa Global Travel myCard" » click Storage » click "Clear Cache".
  4. Check Bupa Global Travel myCard app permissions. If any of these permissions required to use your device's features are disenabled, Bupa Global Travel myCard might not work.
  5. Uninstall and reinstall Bupa Global Travel myCard. If nothing else has worked, completely uninstall Bupa Global Travel myCard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bupa Global Travel myCard not working


2. Fix Bupa Global Travel myCard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bupa Global Travel myCard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bupa Global Travel myCard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bupa Global Travel myCard may not be able to connect to the Internet when running in the background.

Reported Issues