Contact The Berlin Wall Customer Service

Why should I report an Issue with The Berlin Wall?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bundeszentrale für politische Bildung to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. A free data package with further information on places of historical significance throughout Berlin and Potsdam can be downloaded within the app.

2. In November 2011, this app won the most prestigious award in the field of political communication, the ”Politikaward”, and in 2012 it received the educational media prize “digita” and the “Comenius EduMedia” label.

3. The app is based on the website and is a joint project of the Federal Agency for Civic Education, Deutschlandradio and the Leibniz Center for Contemporary History Potsdam.

4. The Berlin Wall separated East and West for 28 years, two months and 28 days.

5. The app serves as an interactive travel guide on site as well as a general information resource. - Film "Eingemauert!

6. At historically significant locations between the Brandenburger Tor and Potsdamer Platz, there are photos, audio clips and texts available on the subject.

7. Usage data is exclusively processed in order to provide you with the selected application or service.

8. It divided the city, ran through buildings, made streets impassable, tore families, friends and lovers apart.

9. The app 'The Berlin Wall' gives a detailed answer.

10. The exact course of the former wall is marked on an interactive map.

11. This information is neither stored within the application nor passed on to third parties.

1. So I will change the review once the issue's been resolvedIt said if I would like the app to access my photos and at the end it didn't open up im writing this minuets after I Uninstalled itApp crashes when downloading the data packWhy does it require access to file?Doesn't open on Android (Galaxy S20)Nach dem ersten Start und nachdem ich die Permission gebe, auf Dateien zuzugreifen, crasht die App.

2. Then crashes when you don't allow it.Wanted access to all the files on my phone, when I declined it crashedApp not opening.

3. NOT TO BE TRUSTED Very first thing it does is tries to do is access all files on your phone.

4. Schade.It asked me for permission to see my files and photos.

5. Danke!Funktioniert leider nicht mit meinem Huawei Mate 20X.

6. Sobald ich das Datenpaket herunterladen möchte stürzt die App ab.

7. Bitte fixt dieses Problem.

8. Ich würde sie sehr gerne nutzen.

9. I am using Pixel 3A I like the idea.

10. Ich habe ein SGS 10 Ultra.

1. Fix The Berlin Wall Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Berlin Wall: Restarting the app will resolve most errors.
2. Update the The Berlin Wall App. Here is how:
   1. On Android goto PlayStore » Search for "The Berlin Wall" » Open The Berlin Wall » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Berlin Wall » click "UPDATE".
3. Clear The Berlin Wall app cache: Clearing cached data will force your app to retrieve the latest data directly from The Berlin Wall servers.
   1. On Android, goto Settings » Apps » Select "The Berlin Wall" » click Storage » click "Clear Cache".
4. Check The Berlin Wall app permissions. If any of these permissions required to use your device's features are disenabled, The Berlin Wall might not work.
5. Uninstall and reinstall The Berlin Wall. If nothing else has worked, completely uninstall The Berlin Wall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Berlin Wall not working

2. Fix The Berlin Wall Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Berlin Wall be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Berlin Wall not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Berlin Wall may not be able to connect to the Internet when running in the background.