Contact Bird Customer Service

Why should I report an Issue with Bird — Ride Electric?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bird Rides, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. From daily to monthly rates, Bird has Ride Pass pricing plans that make sense for every rider.

2. Every ride with Bird makes you a part of that mission.

3. Share your code with a friend and you both get a free ride. Riding with friends?

4. Wear a helmet, use bike lanes, and make sure to park neatly and keep sidewalks clear.

5. Our mission is to make cities more livable by reducing car usage and lowering carbon emissions.

6. Head to work, run a few errands, or just go for a weekend ride.

7. The ""group rides"" feature lets you sign up for multiple e-vehicles through just one phone.

8. 💳 Choose your payment method (PayPal, credit card, etc.

9. Do your part to keep your community running smoothly.

10. With the Bird app, get from point A to B safely and with style.

1. It's a very good idea, but the ease of use needs tons of work.Still looking forward to my first ride.

2. I'm currently locked out of using the app because my camera sucks and it can't take a good picture of my license with the automatic sizing and lack of a lighting option.

3. During a weekend the app is worthless - I guess too many people using it.Inaccurate, inconsistent GPS tracking has a tendency to randomly lock up the scooter, which prevents you from using it or even moving it to a location where you can use it.

4. They just charge directly to your card, it is about the same price, but I would much rather charge from my card directly instead of having to add a minimum of 15$.Wheels are hard on most ones I've used, makes you feel every little rock on the ground and the routes I use are fairly smooth.

5. I avoided Bird for so long, finally gave it a chance, but I'll stick to Lime and Jump.The sign up process is laborious, and many parts of it don't work.

6. mostly errors in parking ex: I'm trying to end a trip and it says I'm in a no parking zone (the GPS is correct) while being a an authorized parking zone.

7. It use to work fine but the last several times we've tried to use it it has been terrible.

8. Filing for a refund for the few dollars spent waiting for GPS to work would be far more troubling than its worth.

9. several times for several minutes has easily turned what would've been an inexpensive ride to something that would've cost less in an Uber.

10. The best you'll get is a simple apology with no action behind it.More expensive than the other options, but I wanted to try it out because I wanted to compare the experience with the other options.

11. You have to preload money into the app and the cheapest preload option you are allowed to put in the app is 15$ so you have to make a commitment if you really want to ride.

1. Fix Bird Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bird: Restarting the app will resolve most errors.
2. Update the Bird App. Here is how:
   1. On Android goto PlayStore » Search for "Bird" » Open Bird — Ride Electric » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bird » click "UPDATE".
3. Clear Bird — Ride Electric app cache: Clearing cached data will force your app to retrieve the latest data directly from Bird servers.
   1. On Android, goto Settings » Apps » Select "Bird — Ride Electric" » click Storage » click "Clear Cache".
4. Check Bird app permissions. If any of these permissions required to use your device's features are disenabled, Bird might not work.
5. Uninstall and reinstall Bird. If nothing else has worked, completely uninstall Bird then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bird not working

2. Fix Bird Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bird be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bird not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bird may not be able to connect to the Internet when running in the background.