Published by Gobierno de la Ciudad Autónoma de Buenos Aires

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Why should I report an Issue with Travel Buenos Aires?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gobierno de la Ciudad Autónoma de Buenos Aires to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Travel Buenos Aires Customer Insights

1. Va a volver a estar activa en el futuro??amazing app!Muy útil 😊Best touristic guide app that I've seen so farLa nueva actualización funciona de diez! Muy recomendable!No muestra la agenda cultural.

2. ThanksPerfect compact off line guide for a cityIt doesn't show live location of the tour busesEs una lástima que la opción de Toures guiados ya no esté disponible.

3. Anyway it would be awesome if 'Events' would be up-to-date with the current cultural and the many events that are happening while one's visit BA and ahead.

4. I think that you, IT guys do easily have that information about current events from others local applications of the BA government also.

5. We found it when we got there and got to see loads of extra sites because we had it on the phone!Very useful, enjoyable and reliable app.

6. Excellent app, every city should have an app like this! Check it out before you go and plan your trip.

7. To add that to this 'for tourist' app would give life your wonderful 'Travel BA app' .

Steps to Troubleshoot & Fix Travel Buenos Aires Issues

1. Fix Travel Buenos Aires Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Travel Buenos Aires: Restarting the app will resolve most errors.
  2. Update the Travel Buenos Aires App. Here is how:
    1. On Android goto PlayStore » Search for "Travel Buenos Aires" » Open Travel Buenos Aires » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Travel Buenos Aires » click "UPDATE".
  3. Clear Travel Buenos Aires app cache: Clearing cached data will force your app to retrieve the latest data directly from Travel Buenos Aires servers.
    1. On Android, goto Settings » Apps » Select "Travel Buenos Aires" » click Storage » click "Clear Cache".
  4. Check Travel Buenos Aires app permissions. If any of these permissions required to use your device's features are disenabled, Travel Buenos Aires might not work.
  5. Uninstall and reinstall Travel Buenos Aires. If nothing else has worked, completely uninstall Travel Buenos Aires then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Travel Buenos Aires not working


2. Fix Travel Buenos Aires Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Travel Buenos Aires be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Travel Buenos Aires not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Travel Buenos Aires may not be able to connect to the Internet when running in the background.

Reported Issues