Published by Google LLC

Report an issue with Google Street View.
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Why should I report an Issue with Google Street View?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Google Street View Customer Insights

1. I batch edit 360 photos, meet all the requirements, I've even tested with multiple versions of the exact same photo, but I always have an issue where some of the 360s in the bunch will upload fine, the others get the error that they can't be uploaded and to check to make sure they meet the requirements.

2. I enjoy contributing and also creating educational material with this application.I got this to upload collections of 360 photos to Google Maps.

3. It'll often get caught in "processing" for long periods of time, in which case you must hit "cancel." Some of my photos show as "published," but never show on Maps.

4. Photo upload limit, connection editing limit, terrible UI, and now the option to do a simple thing like edit photo sphere connections is broken.

5. Some of my images show on Maps, but don't show up on the Street View app.

6. But everything is correct when I open Google Maps app, so the problem obviously occurred in this app only.I always assumed it was unnecessary since I use Google Maps and Google Earth.

7. So every time I upload photos I have to manually change the location.

8. When you view the photos, 360 photos especially, you feel like you're really there standing in the spot the photo was taken.

9. Surprisingly poor quality for an app by Google.I love this app! It was once a function on the regular GOOGLE maps app.

10. There is apparently a limit on selecting 25 photos at a time, but it will continue to say all photos are selected.

11. The only thing I use this for is to take 360 photos, as Samsung removed all other ways to do this off their phone series.

Steps to Troubleshoot & Fix Google Street View Issues

1. Fix Google Street View Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Google Street View: Restarting the app will resolve most errors.
  2. Update the Google Street View App. Here is how:
    1. On Android goto PlayStore » Search for "Google Street View" » Open Google Street View » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Street View » click "UPDATE".
  3. Clear Google Street View app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Street View servers.
    1. On Android, goto Settings » Apps » Select "Google Street View" » click Storage » click "Clear Cache".
  4. Check Google Street View app permissions. If any of these permissions required to use your device's features are disenabled, Google Street View might not work.
  5. Uninstall and reinstall Google Street View. If nothing else has worked, completely uninstall Google Street View then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Google Street View not working


2. Fix Google Street View Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Google Street View be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Google Street View not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Google Street View may not be able to connect to the Internet when running in the background.

Reported Issues