Contact Berlin sightseeing city guide Customer Service

Why should I report an Issue with Berlin sightseeing city guide?

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1. Discover Berlin your way: Our free of charge tours offer a combination of audio and video clips as well as numerous historical photographs, thus providing an exciting and informative way to explore the city.

2. On this city walk you will explore selected sights in the historical city center, such as the Nikolai quarter, the City Palace, Museum Island and Brandenburg Gate.

3. History, architecture, sports and entertainment - discover the past and present of the Olympic Stadium via 12 exciting video clips.

4. You will also receive an integrated city guide with short descriptions of important sights and museums.

5. This tour leads you to sites where important historical events took place between 1933 and the end of World War II.

6. Among Berlin's sights, the sports park next to the Olympic Stadium is still quite unknown.

7. You can also discover places which have been destroyed, such as the Reich Chancellery and Hitler’s bunker.

8. The tour offers an overview of Berlin’s 800-year old history.

9. An integrated map with GPS navigation will help you find points of interest.

10. With the impressive House of German Sports, the training grounds of various clubs and a history trail, there is much to discover.

1. It's probably an easy fix and but for now I can only give this 2 stars.Promises much but when you download the app and the tours on my Note 8 they don't work just a black screen.We did several paid walking tours and enjoyed using these self-guided tours to reinforce and expand on what we had learned.

2. After tapping a black screen for a while the first videos worked but not the rest.

3. Video playback problemThe videos are great and really interesting, however I've only managed to get 2 videos working per category.

4. There is no obvious way to play the videos, just a black screen at each location.

5. The supplemental material really adds to each site and the narration is very professional.there is no mapVery nice Berlin walking tour.

6. Thanks a lotGreat app for sightseeing in Berlin!Brings the city alive with an interesting blend of history and architecture.

1. Fix Berlin sightseeing city guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Berlin sightseeing city guide: Restarting the app will resolve most errors.
2. Update the Berlin sightseeing city guide App. Here is how:
   1. On Android goto PlayStore » Search for "Berlin sightseeing city guide" » Open Berlin sightseeing city guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Berlin sightseeing city guide » click "UPDATE".
3. Clear Berlin sightseeing city guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Berlin sightseeing city guide servers.
   1. On Android, goto Settings » Apps » Select "Berlin sightseeing city guide" » click Storage » click "Clear Cache".
4. Check Berlin sightseeing city guide app permissions. If any of these permissions required to use your device's features are disenabled, Berlin sightseeing city guide might not work.
5. Uninstall and reinstall Berlin sightseeing city guide. If nothing else has worked, completely uninstall Berlin sightseeing city guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Berlin sightseeing city guide not working

2. Fix Berlin sightseeing city guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Berlin sightseeing city guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Berlin sightseeing city guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Berlin sightseeing city guide may not be able to connect to the Internet when running in the background.